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What does a Clerk do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A clerk is a person who works in an office, typically keeping files and records and performing other administrative tasks.

Clerk job duties include:

  • Answer customer inquiries and direct them to the appropriate department.
  • Process customer orders and payments.
  • File and maintain records.
  • Prepare correspondence, reports, and documents.
  • Perform data entry and other office tasks as assigned.
  • Monitor office supplies and place orders as needed.
  • Answer incoming phone calls and take messages.
  • Greet customers and visitors in a professional manner.
  • Assist with planning and organizing office events.

Clerk Job Requirements

There are no formal education requirements for a Clerk, although some employers may prefer candidates with a high school diploma or equivalent. There are no certification or experience requirements for a Clerk, although some employers may prefer candidates with previous office experience.

Clerk Skills

  • Filing
  • Data entry
  • Copywriting
  • Proofreading
  • Editing
  • Scheduling
  • Answering phones
  • Greeting guests
  • Maintaining records
  • Performing research
  • Creating documents

Related: Top Clerk Skills: Definition and Examples

How to become a Clerk

There are many ways to become a Clerk. One way is to go to college and get a degree in business administration or a related field. Another way is to get a job as an administrative assistant or office manager in a company and work your way up the ladder.

The most important thing for anyone wanting to become a Clerk is to have good organizational skills and be able to multitask. Clerks are responsible for keeping track of many different things at once, so being able to stay organized and on top of everything is essential.

If you are interested in becoming a Clerk, start by doing some research and learning as much as you can about the job. Talk to people who are already in the field and see what they recommend. Once you have a good understanding of what the job entails, you can start working on developing the skills you need to be successful.

Related: Clerk Resume Example

Related: Clerk Interview Questions (With Example Answers)

Editorial staff

Photo of Brenna Goyette, Editor

Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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