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What does an Office Manager do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

An office manager is responsible for the efficient functioning of an office through a range of administrative, financial and managerial tasks. They are in charge of office supplies, equipment and maintaining records. In addition, they may also be responsible for managing staff, handling customer inquiries and providing secretarial support.

Office Manager job duties include:

  • Managing office operations and procedures
  • Planning and coordinating administrative procedures and systems
  • Managing correspondence, including emails, letters, and packages
  • Answering phone calls and routing them appropriately
  • Greeting visitors and clients and directing them to the appropriate individual or department
  • Managing office supplies and inventory
  • Bookkeeping and accounting duties as needed
  • Creating, proofreading, and editing documents as needed
  • Assisting other employees with various tasks as needed
  • Providing excellent customer service

Office Manager Job Requirements

An Office Manager typically needs at least an Associate's degree, although a Bachelor's degree is often preferred. Certification is not always required, but can be helpful. Experience is also important, as an Office Manager will typically have at least 3 years of experience in an office setting.

Office Manager Skills

  • Communication
  • Organizational
  • Multi-tasking
  • Leadership
  • Problem-solving
  • Flexibility
  • Decision-making
  • Attention to detail
  • Stress management
  • Time management
  • Teamwork

Related: Top Office Manager Skills: Definition and Examples

How to become an Office Manager

In order to become an Office Manager, there are a few things you will need to do. First, you will need to have a high school diploma or equivalent. Next, you will need to complete a training program that will teach you the basics of office management. Finally, you will need to have at least two years of experience working in an office environment.

The first step to becoming an Office Manager is to have a high school diploma or equivalent. This is important because it will show that you have the basic education needed for the job. Next, you will need to complete a training program that will teach you the basics of office management. This training program will help you learn about the different aspects of running an office, such as budgeting, scheduling, and customer service. Finally, you will need to have at least two years of experience working in an office environment. This experience will help you learn how to handle the day-to-day tasks of an Office Manager.

Related: Office Manager Resume Example

Related: Office Manager Interview Questions (With Example Answers)

Editorial staff

Photo of Brenna Goyette, Editor

Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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