What does an Administrative Office Manager do?

Learn all about Administrative Office Manager duties, skills and much more. Get expert advice on how to become an Administrative Office Manager.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 4 min read

An administrative office manager is responsible for the daily operation of an office, including supervising office staff, handling customer inquiries, and maintaining office records. They may also be responsible for ordering office supplies, preparing reports, and coordinating office events.

Administrative Office Manager job duties include:

  • Overseeing the daily operations of the office
  • Managing office staff and assigning tasks
  • Coordinating schedules and appointments
  • Maintaining filing systems
  • Answering phone calls and routing messages
  • Preparing correspondence and other documents
  • Ordering supplies and equipment
  • Maintaining records and databases
  • Providing customer service

Administrative Office Manager Job Requirements

An administrative office manager typically needs at least an associate's degree in business administration or a related field, although a bachelor's degree is often preferred. Certification is not typically required, but may be helpful. Administrative office managers typically need several years of experience working in an office environment before being promoted to a managerial position.

Administrative Office Manager Skills

  • Multitasking
  • Time management
  • Organization
  • Scheduling
  • Customer service
  • Written and verbal communication
  • Problem solving
  • Decision making
  • Computer skills
  • Budgeting
  • Event planning

Related: Top Administrative Office Manager Skills: Definition and Examples

How to become an Administrative Office Manager

An administrative office manager is responsible for the daily operations of an office, including supervising staff, managing budgets, and handling customer inquiries. To become an administrative office manager, you will need to have strong organizational and leadership skills. In addition, you should be comfortable working with numbers and have experience with office software applications. Here are some tips to help you get started on your career path to becoming an administrative office manager:

1. Get a degree in business administration or a related field. While you can become an administrative office manager without a formal education, having a degree will give you an edge when competing for jobs. In addition, coursework in business administration will give you the skills and knowledge you need to be successful in this role.

2. Start working in an office environment. You can gain experience in office management by working in various administrative roles. This will give you a chance to learn about the day-to-day operations of an office and see if it is the right fit for you.

3. Consider getting certified as a professional administrator (CPA). Earning your CPA credential will show potential employers that you have the skills and knowledge necessary to be an effective administrator. In addition, CPAs must complete continuing education requirements on a yearly basis, so this certification will also help you stay up-to-date on best practices in the field.

4. Join a professional organization, such as the American Association of Administrative Professionals (AAAP). Membership in professional organizations can provide networking opportunities, job resources, and continuing education opportunities that can help you advance your career.

5. Stay up-to-date on technology trends. As an administrative office manager, you will need to be proficient with various types of software applications. Keeping up with new technology trends will help ensure that you are able to use the latest tools available to perform your job duties effectively.

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