What does an Administrative Officer do?

Learn all about Administrative Officer duties, skills and much more. Get expert advice on how to become an Administrative Officer.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

An administrative officer is responsible for the daily operations of an organization. They oversee the work of other staff members, and ensure that all activities are carried out smoothly and efficiently. Administrative officers also develop and implement policies, procedures, and goals for their organization.

Administrative Officer job duties include:

  • Answer phones and direct calls to the appropriate party.
  • Schedule appointments and maintain calendars.
  • Prepare correspondence, reports, and presentations.
  • Organize and coordinate meetings, conferences, and travel arrangements.
  • Manage projects and track project milestones.
  • Maintain databases and filing systems.
  • Perform data entry and scan documents.
  • Generate invoices and purchase orders.
  • Provide customer service to clients and vendors.

Administrative Officer Job Requirements

An Administrative Officer typically needs a high school diploma, although some jobs may require postsecondary education, and most jobs will require some on-the-job training. Many organizations prefer candidates who have previous office experience. Some jobs may require certification, such as in medical administration or legal administration.

Administrative Officer Skills

  • Time management
  • Communication
  • Organization
  • Planning
  • Research
  • Writing
  • Editing
  • Proofreading
  • Data entry
  • Microsoft Office
  • Google Docs

Related: Top Administrative Officer Skills: Definition and Examples

How to become an Administrative Officer

There is no one specific path to becoming an administrative officer, but there are a few things that will help you on the way. Firstly, it is important to get a good education. A degree in business administration or a related field will give you the skills you need to be successful in this role. Secondly, it is helpful to have experience working in an office environment, as this will give you a good understanding of the day-to-day tasks that an administrative officer is responsible for. Finally, it is important to be able to work well under pressure and handle multiple tasks simultaneously. If you can demonstrate these qualities, you will be well on your way to becoming an administrative officer.

Related: Administrative Officer Resume Example

Related: Administrative Officer Interview Questions (With Example Answers)