What does an Office & Administrative do?
Published 4 min read
An Office & Administrative worker is responsible for a variety of clerical and administrative tasks. They may work in an office setting, or they may be responsible for providing administrative support to a team or department. Their duties may include answering phones, scheduling appointments, preparing correspondence, filing documents, and managing databases.
Office & Administrative job duties include:
- Answering phones and routing calls to the correct person or taking messages
- Handling incoming and outgoing mail
- Maintaining filing systems, both electronic and paper
- Creating and modifying documents using Microsoft Office
- Bookkeeping and managing financial records
- Coordinating schedules and appointments
- Arranging travel plans
- Managing projects and preparing reports
- Supervising other office staff
Office & Administrative Job Requirements
There are many different types of office and administrative jobs, so the requirements vary depending on the position. However, most office and administrative jobs will require at least a high school diploma or equivalent, and some type of office experience is usually necessary. Many positions also require specific computer skills, such as knowledge of Microsoft Office Suite or other software programs. Some office and administrative jobs may require additional education or certification, such as medical transcription or court reporting.
Office & Administrative Skills
- Filing
- Data entry
- Copywriting
- Proofreading
- Editing
- Scheduling
- Answering phones
- Greeting guests
- Mailing
- Billing
- Invoicing
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How to become an Office & Administrative
Office and administrative support occupations are important to the daily operations of most businesses. Many of these occupations are entry-level positions, which can lead to other opportunities within the company. Although office and administrative support occupations vary in responsibilities, most require similar skills. To become an office or administrative support worker, you will need strong communication, customer service, and computer skills.
Most office and administrative support workers start their careers in entry-level positions. Many of these positions do not require a college degree; however, some employers may prefer applicants with an associate’s or bachelor’s degree. Office and administrative support workers typically receive on-the-job training to learn the specific skills needed for their position.
Strong communication skills are essential for office and administrative support workers. They must be able to communicate effectively with co-workers, customers, and vendors. They also often handle sensitive information, so it is important that they are able to keep confidential information confidential.
Customer service skills are also important for office and administrative support workers. They may be the first point of contact for customers or clients calling or visiting the business. It is important that they be able to resolve customer inquiries or complaints in a professional manner.
Computer skills are also necessary for many office and administrative support positions. Workers must be able to use computers to create documents, spreadsheets, and presentations; send emails; and research information on the internet. Some positions may require more advanced computer skills, such as knowledge of specific software programs or databases.
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