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What does an Administrative Supervisor do?

Learn all about Administrative Supervisor duties, skills and much more. Get expert advice on how to become an Administrative Supervisor.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

An administrative supervisor is responsible for the daily operations of an office. They may oversee a team of office staff and be responsible for their performance. They may also handle customer service inquiries, schedule appointments, and maintain records.

Administrative Supervisor job duties include:

  • Supervise and coordinate the work of office and administrative staff
  • Plan, direct, and coordinate office services and related activities, such as records control, mail distribution, and facilities planning
  • Develop and implement office policies and procedures
  • Establish work schedules and assignments for office staff, and oversee the daily workflow
  • Monitor office operations to ensure efficiency and compliance with established policies and procedures
  • Investigate complaints about office procedures or staff, and take appropriate corrective action
  • Prepare reports or correspondence concerning office activities or personnel issues
  • Select, train, and evaluate office staff
  • Plan and direct special projects as needed

Administrative Supervisor Job Requirements

An administrative supervisor typically needs at least a bachelor's degree in business administration or a related field, although some jobs may require a master's degree. Certification is not always required, but it may give job seekers an advantage. Many administrative supervisors have several years of experience working in an administrative role before being promoted to a supervisor position.

Administrative Supervisor Skills

  • Communication
  • Organization
  • Time management
  • Customer service
  • Human resources
  • Event planning
  • Budgeting
  • Office management
  • Research
  • Writing
  • Editing

Related: Top Administrative Supervisor Skills: Definition and Examples

How to become an Administrative Supervisor

There are many ways to become an administrative supervisor. The most common way is to be promoted from within the ranks of a company's administrative staff. However, there are also many ways to become an administrative supervisor through education and training programs.

The most important qualities for an administrative supervisor are strong leadership skills, excellent communication skills, and the ability to motivate and inspire others. Administrative supervisors must be able to effectively manage and coordinate the work of their subordinates. They must also be able to resolve conflicts and make decisions in a timely manner.

Education and training programs that focus on leadership and management skills are the best way to prepare for a career as an administrative supervisor. These programs will provide you with the knowledge and skills necessary to succeed in this career. Many colleges and universities offer these types of programs. There are also many professional organizations that offer certification programs for administrative supervisors.

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