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What does a Travel Assistant do?

Learn all about Travel Assistant duties, skills and much more. Get expert advice on how to become a Travel Assistant.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 4 min read

A travel assistant is responsible for helping to plan and coordinate travel for individuals or groups. This may involve booking flights, hotels, and other transportation, as well as making sure all necessary documents are in order. The travel assistant may also be responsible for providing guidance and assistance during the trip itself.

Travel Assistant job duties include:

  • Assist with planning and booking travel arrangements for staff and clients
  • Arrange ground transportation, accommodation, and meeting space for traveling staff and clients
  • Manage travel itineraries and schedules
  • Keep track of passport and visa requirements for international travel
  • Process travel expense reports
  • Monitor changes in travel policies and procedures
  • Research new destinations and travel options
  • Stay up-to-date on current events affecting travel plans
  • Provide customer service support to travelers

Travel Assistant Job Requirements

A travel assistant typically needs a high school diploma, although some employers may prefer candidates with postsecondary education, and most require certification from a professional organization such as the American Society of Travel Agents. Many travel assistants have several years of experience working in the industry.

Travel Assistant Skills

  • Time management
  • Organizational skills
  • Communication skills
  • Research skills
  • Writing skills
  • Editing skills
  • Proofreading skills
  • Scheduling skills
  • Budgeting skills
  • Negotiation skills
  • Interpersonal skills

Related: Top Travel Assistant Skills: Definition and Examples

How to become a Travel Assistant

A travel assistant is a professional who helps to make travel arrangements for individuals or groups. They typically work in the travel industry, and their job is to help customers plan and book their travel itineraries. In order to become a travel assistant, there are a few things you will need to do.

First, it is important that you have excellent customer service skills. This is because you will be working closely with customers and helping them to plan their travel. It is important that you are able to understand their needs and requirements, and then provide them with the best possible options. Excellent customer service skills will also be beneficial when it comes to dealing with any problems or queries that customers may have.

Second, you should have good organizational skills. This is because you will need to be able to keep track of all the different elements of each customer’s travel itinerary. You will need to be able to coordinate flights, accommodation, transfers, activities, and more. Good organizational skills will also be helpful when it comes to keeping track of your own work schedule and deadlines.

Third, it is important that you have good knowledge of the different destinations that your customers may want to visit. This is because you will need to be able to advise them on the best places to go and what sights they should see. It is also important that you have good knowledge of the different transport options available in each destination, as this will help your customers to get around easily.

Finally, it is important that you are able to use different computer software programs. This is because you will often need to use these programs in order to book flights and accommodation for your customers. It is also important that you are familiar with how to use social media platforms such as Facebook and Twitter, as this can be a great way to promote your services and attract new customers.

Related: Travel Assistant Resume Example

Related: Travel Assistant Interview Questions (With Example Answers)