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What does a Social Media Manager do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 4 min read

A social media manager is responsible for creating and maintaining a company's social media presence. This includes creating content, managing posts, and engaging with followers. A social media manager should be able to create a strategy that will promote the company's brand and grow its online following.

Social Media Manager job duties include:

  • Research and analyze social media trends, including viral marketing campaigns, to identify opportunities for engagement
  • Develop and execute social media strategy to grow online presence and improve customer engagement
  • Create engaging content for social media platforms such as Facebook, Twitter, Instagram, and Snapchat
  • Monitor social media channels for customer inquiries and feedback, responding in a timely manner
  • Collaborate with marketing team members to develop creative social media campaigns that align with business goals
  • Stay up-to-date on latest social media best practices and technologies
  • Analyze social media metrics to identify areas of improvement and report on campaign results
  • Manage social media budget and allocate resources accordingly
  • Handle customer service issues that arise through social media channels

Social Media Manager Job Requirements

Most social media manager positions require a bachelor’s degree in marketing, communications, or a related field. However, some employers may be willing to consider candidates with extensive experience in social media and strong writing and communication skills. Some companies may also require certification in social media marketing or a related field.

Social Media Manager Skills

  • Social Media Management
  • Community Management
  • Social Media Marketing
  • Social Media Strategy
  • Social Media Analytics
  • Social Media Planning
  • Social Listening
  • Influencer Marketing
  • Content Creation
  • Copywriting
  • Graphic Design

Related: Top Social Media Manager Skills: Definition and Examples

How to become a Social Media Manager

A social media manager is responsible for creating and maintaining a company’s social media presence. This includes creating content, managing posts, and engaging with followers. A successful social media manager must be able to think creatively, write compelling copy, and have a strong understanding of the latest trends in social media.

If you’re interested in becoming a social media manager, here are a few tips to get you started:

1. Get educated. There are many resources available to learn about social media, from books and articles to online courses and webinars. Familiarize yourself with the different platforms and how they can be used to achieve business goals.

2. Start building your own personal brand. Use social media to share your own story and connect with others who have similar interests. This will not only help you develop your own voice and style, but it will also give you a taste of what it’s like to manage a brand online.

3. Get experience. If you can, try to get some experience working with social media for a company or organization. This will give you a better understanding of the day-to-day responsibilities of a social media manager.

4. Stay up-to-date. Social media is constantly changing, so it’s important to stay up-to-date on the latest trends and best practices. Attend industry events, read blogs and articles, and follow thought leaders on social media.

5. Be patient. Becoming a successful social media manager takes time and effort. Don’t get discouraged if you don’t see results immediately – focus on producing quality content and engaging with your audience, and the rest will fall into place.

Related: Social Media Manager Resume Example

Related: Social Media Manager Interview Questions (With Example Answers)

Editorial staff

Photo of Brenna Goyette, Editor

Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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