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What does a Shipping Manager do?

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 4 min read

A shipping manager is responsible for the coordination and management of all aspects of an organization's shipping operations. This includes overseeing the activities of employees engaged in shipping, receiving, and warehousing activities. The shipping manager also develops and implements policies and procedures related to shipping operations. In addition, the shipping manager may be responsible for negotiating contracts with shipping vendors and service providers.

Shipping Manager job duties include:

  • Overseeing the shipping department and its staff
  • Creating shipping schedules and ensuring that orders are shipped on time
  • Working with suppliers to ensure that products are shipped according to schedule
  • Coordinating with customers to ensure that their orders are shipped according to their specifications
  • Tracking shipments and updating customers on the status of their orders
  • Investigating and resolving shipping problems
  • Maintaining records of shipped products and shipments
  • Preparing reports on shipping activity
  • Analyzing shipping costs and identifying ways to reduce them
  • Ensuring that the shipping department complies with all relevant laws and regulations

Shipping Manager Job Requirements

Shipping managers typically have a bachelor's degree in business, logistics, or a related field. Some employers may prefer candidates who have a master's degree or certification in supply chain management. Shipping managers typically have several years of experience working in shipping, logistics, or a related field. They must be familiar with shipping software and systems, and they should have strong project management and leadership skills.

Shipping Manager Skills

  • Analytical skills
  • Communication skills
  • Leadership skills
  • Organizational skills
  • Planning and coordination skills
  • Problem-solving skills
  • Project management skills
  • Resourcefulness
  • Strategic thinking
  • Teamwork
  • Time management

Related: Top Shipping Manager Skills: Definition and Examples

How to become a Shipping Manager

A shipping manager is responsible for the coordination and management of all shipping activities within a company. They work closely with other departments, such as purchasing, production, and customer service, to ensure that products are shipped in a timely and efficient manner.

Becoming a shipping manager requires strong organizational and communication skills, as well as experience in the logistics industry. A bachelor’s degree in business or logistics is often required. Many companies also prefer candidates who have earned professional certification, such as the Certified Shipping Manager designation from the American Society of Transportation and Logistics.

If you are interested in becoming a shipping manager, start by gaining experience in the logistics field. Work your way up through the ranks of a shipping department or company, learning all aspects of the business. When you have gained sufficient experience, you can then begin to pursue management positions.

In addition to on-the-job experience, it is important to stay up-to-date on industry trends and developments. Read trade publications and attend conferences and seminars. This will not only make you more knowledgeable about the industry, but it will also help you network with other professionals.

Earning your Certified Shipping Manager designation is another way to demonstrate your commitment to the profession and give yourself a competitive edge when applying for jobs. To earn this designation, you must pass an exam administered by the American Society of Transportation and Logistics. The exam covers topics such as transportation regulations, contract law, and risk management.

Related: Shipping Manager Resume Example

Related: Shipping Manager Interview Questions (With Example Answers)

Editorial staff

Photo of Brenna Goyette, Editor


Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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