What does a Shipping Clerk do?
Published 4 min read
A shipping clerk is responsible for organizing and coordinating the storage and shipping of merchandise. They work with customers, suppliers, and transportation companies to ensure that products are delivered on time and in good condition. Shipping clerks typically have a high school diploma or equivalent.
Shipping Clerk job duties include:
- Reads work order or follows oral instructions to ascertain materials or containers to be moved.
- Opens containers using steel cutters, crowbar, clawhammer, or other handtools.
- Stacks empty containers on pallets or shelves, or relocates them to other sections of the warehouse.
- Loads and unloads materials onto or from pallets, trays, racks, and shelves by hand.
- Conveys materials from storage or work sites to designated area using handtruck, forklift, or other equipment.
- Sorts and places materials on racks, shelves, or in bins according to predetermined sequence such as size, type, style, color, or product code.
- Fills requisitions, work orders, or requests for materials, tools, or other stock items and distributes items to shipping departments or locations.
- Assembles wooden or cardboard containers or selects preassembled containers.
- Inserts items into containers.
- Nails covers on wooden crates and binds containers with metal tape.
Shipping Clerk Job Requirements
There are no formal education requirements for shipping clerks, although some employers may prefer candidates with a high school diploma or equivalent. Certification is not typically required, but completing a voluntary certification program may improve job prospects. Shipping clerks typically need previous experience working in a warehouse or shipping environment. They should be familiar with using shipping software and be able to lift and move heavy boxes.
Shipping Clerk Skills
- Punctual
- Good attendance
- Shipping and receiving experience
- Forklift certified
- Basic math skills
- Accurate
- Detail oriented
- Able to lift 50+ pounds
- Strong communication skills
- Team player
- Works well under pressure
Related: Top Shipping Clerk Skills: Definition and Examples
How to become a Shipping Clerk
There are many different types of shipping clerks, but most perform similar duties. These include verifying and keeping records on incoming and outgoing shipments, preparing items for shipment, and loading and unloading trucks. Some shipping clerks also operate machinery, such as forklifts and pallet jacks. Many shipping clerks work in warehouses, but some work in office settings.
Most shipping clerks have a high school diploma or equivalent. Some employers may prefer candidates with experience in customer service or data entry. Shipping clerks typically receive on-the-job training, which can last a few days to a few weeks.
If you are interested in becoming a shipping clerk, look for job postings that match your skills and qualifications. Once you find a position you’re interested in, apply and be sure to include a resume and cover letter. If you are selected for an interview, be prepared to talk about your experience with data entry or customer service, as well as your ability to lift heavy objects and operate machinery safely.
Related: Shipping Clerk Resume Example
Related: Shipping Clerk Interview Questions (With Example Answers)