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What does a Shipping Associate do?

Learn all about Shipping Associate duties, skills and much more. Get expert advice on how to become a Shipping Associate.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A shipping associate is responsible for packing and shipping products to customers. They may also be responsible for loading and unloading trucks, as well as keeping the shipping area clean and organized.

Shipping Associate job duties include:

  • Checking inventory to determine what products need to be shipped
  • Packing products into boxes or shipping containers
  • Weighing and measuring packages
  • Calculating shipping costs
  • Arranging for transportation of packages
  • Tracking shipments and updating customers on delivery status
  • Handling customer inquiries and complaints
  • Resolving shipping problems and claims
  • Maintaining shipping records

Shipping Associate Job Requirements

A Shipping Associate typically needs a high school diploma or equivalent, although some jobs may require postsecondary education, and must be able to lift 50 pounds. Certification is not typically required, although some employers may prefer candidates who have completed a Forklift Operator Certification program. Shipping Associates typically have at least 1 year of experience in a warehouse or shipping environment.

Shipping Associate Skills

  • Time management
  • Communication
  • Organizational
  • Interpersonal
  • Computer
  • Math
  • Reading
  • Writing
  • Research
  • Analysis
  • Problem solving

Related: Top Shipping Associate Skills: Definition and Examples

How to become a Shipping Associate

A shipping associate is responsible for the coordination and execution of all shipping activities. They work closely with other members of the supply chain team to ensure that orders are fulfilled and shipped in a timely and efficient manner. In order to become a shipping associate, one must have excellent communication and organizational skills. They must be able to multitask and handle multiple tasks at any given time. Shipping associates must also have a strong attention to detail in order to accurately pick, pack, and ship products.

Related: Shipping Associate Resume Example

Related: Shipping Associate Interview Questions (With Example Answers)