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Starbucks Shift Supervisor Resume Examples

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 9 min read

Our article provides detailed guidance on crafting a compelling resume for the role of a Shift Supervisor at Starbucks. By focusing on key areas such as prior experience in customer service, leadership, and team management, we help you highlight skills that are invaluable to Starbucks. We also emphasize the importance of demonstrating your ability to maintain high standards of product quality and store operations, your understanding of the Starbucks brand and culture, and your commitment to creating an exceptional customer experience. Furthermore, we explain how to showcase any relevant certifications or training programs you have completed. This comprehensive guide is designed to assist you in creating a resume that stands out and effectively communicates your qualifications for this leadership position within one of the world's leading coffeehouse chains.

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Starbucks Shift Supervisor Resume Example

Merve Schang, Shift Supervisor

merve.schang@gmail.com

(721) 006-6697

Houston, TX

Professional Summary

Detail-oriented and highly organized Shift Supervisor with 1 year of experience in managing teams, overseeing operations, and ensuring efficiency in fast-paced environments. Proficient in scheduling, training, and performance evaluations with a proven ability to motivate staff for optimal productivity. Excellent problem-solving skills with a strong focus on safety procedures and quality service. Committed to fostering a positive work environment and maintaining high customer satisfaction.

Work Experience

Shift Supervisor at Starbucks Corporation, TX

Jul 2023 - Present

  • Successfully supervised a team of 15 baristas, resulting in an increase in overall customer satisfaction by 20%.
  • Implemented new inventory management system which reduced waste by 30% and saved the store $2000 monthly.
  • Oversaw employee training programs that increased productivity by 25%, leading to a decrease in customer wait time by 15%.
  • Led the store to achieve a 10% increase in sales over a six-month period, surpassing regional targets.

Assistant Shift Supervisor at CVS Health Corporation, TX

Jul 2022 - Jun 2023

  • Managed a team of 15 employees per shift, resulting in an increase of productivity by 25% over a span of one year.
  • Implemented a new inventory tracking system that reduced discrepancies by 30% and boosted efficiency.
  • Successfully reduced shift overtime by 20% through effective scheduling and task delegation, saving the company approximately $50,000 annually.

Education

High School Diploma in Business Management at Austin High School, Austin, TX

Sep 2017 - May 2022

Relevant Coursework: Business Ethics, Marketing, Entrepreneurship, Business Mathematics, Economics, Accounting, Business Law, and Business Communication.

Skills

  • Time-management
  • Decision-making
  • Problem-solving
  • Leadership
  • Communication
  • Delegation
  • Conflict resolution

Certificates

  • ServSafe Food Protection Manager Certification
  • Occupational Safety and Health Administration (OSHA) 30-Hour Training Certificate

Tips for Writing a Better Starbucks Shift Supervisor Resume

1. Highlight relevant experience: If you have previous experience working in a similar role, ensure that it is clearly highlighted on your resume.

2. Showcase leadership skills: As a shift supervisor, you will need to manage a team of baristas. Highlight any past experiences where you have demonstrated leadership or management skills.

3. Detail your customer service skills: Starbucks prides itself on its customer service. If you have any experience dealing with customers, especially in a hospitality setting, be sure to include this in your resume.

4. Include knowledge about Starbucks products: If you're already familiar with the Starbucks menu and their processes, make sure to mention this as it can give you an edge over other candidates.

5. Quantify achievements: Instead of simply stating your responsibilities at previous jobs, try to quantify your achievements. For example, instead of saying "managed a team of baristas", say "managed a team of 10 baristas and increased efficiency by 20%".

6. Use action words: When describing your duties and achievements, use action words such as 'led', 'managed', 'coordinated', etc., to make your resume more compelling.

7. Tailor your resume: Make sure that your resume is tailored specifically for the job at Starbucks and not just a generic one you send out for all jobs.

8. Mention certifications or training: If you've undergone any relevant certifications or training like food safety certification or first aid training, do mention them in the resume.

9. Proofread carefully: Ensure there are no spelling or grammatical errors in your resume as they may come across as unprofessional.

10. Keep it concise: Recruiters often skim through resumes quickly so keep yours concise and easy-to-read by using bullet points and clear headings.

11. Show flexibility: Being able to work flexible hours is often important for shift supervisor roles at Starbucks - if this applies to you, be sure to mention it on your CV.

12. Include soft skills too: Skills like communication, problem-solving ability, conflict resolution etc., are very important for supervisory roles - don't forget to include these!

Related: Shift Manager Resume Examples

Key Skills Hiring Managers Look for on Starbucks Shift Supervisor Resumes

Applicant Tracking Systems (ATS) are software tools that companies like Starbucks use to sort through a large number of job applications. The ATS scans resumes for specific keywords that align with the skills, experiences, and qualities the company is looking for in a potential employee. For this reason, when applying for a Shift Supervisor position at Starbucks, it's essential to incorporate keywords from the job description into your application materials. This might include terms like "team leadership," "customer service," or "inventory management." Including these keywords increases the chances of your application moving past the ATS and landing in front of a hiring manager.

When applying for shift supervisor positions at Starbucks, you may encounter key terms and need to demonstrate common skills such as leadership, customer service, time management, problem-solving, communication, and the ability to work under pressure.

Key Skills and Proficiencies
LeadershipCommunication
Time ManagementDecision Making
Problem SolvingCustomer Service
TeamworkDelegation
Conflict ResolutionMultitasking
Inventory ManagementStaff Training and Development
Quality ControlOperations Management
Performance EvaluationScheduling
Safety Procedures KnowledgeAttention to Detail
Adaptability/FlexibilityBudgeting/Financial Skills
Employee RelationsProject Coordination

Related: Shift Manager Skills: Definition and Examples

Common Action Verbs for Starbucks Shift Supervisor Resumes

Crafting a Starbucks Shift Supervisor Resume can be a challenging task, particularly when it comes to finding diverse action verbs to describe your skills and experience. Using the same verbs repeatedly can make your resume monotonous and fail to fully convey your capabilities. Therefore, using a variety of strong, compelling action verbs is crucial in creating an effective resume that stands out. These verbs paint a vivid picture of your abilities, showcase your dynamic leadership style, and highlight your ability to drive results. Ultimately, the right choice of words can make all the difference between a good resume and an outstanding one.

To provide you with an advantage over your competition, we have assembled a list of impactful action verbs that can enhance your resume and secure your next interview:

Action Verbs
SupervisedManaged
CoordinatedDelegated
MonitoredImplemented
FacilitatedDirected
ControlledOversaw
OrganizedPrioritized
ScheduledMaintained
TrainedEvaluated
EnforcedAssisted
StreamlinedOptimized
TrackedResolved

Related: What does a Shift Manager do?