Top 10 Shift Manager Certifications

Certifications for a shift manager are important because they demonstrate a level of knowledge and expertise that employers look for when hiring. They provide evidence that the shift manager has been trained in specific areas of management and can apply those skills to their job. Certifications also demonstrate commitment to professional development, which is a desirable trait in any job applicant. Finally, certifications can be an excellent way to stand out from other applicants and show potential employers that you are serious about your career.

This article reviews the best certifications for Shift Managers and explains how they can help advance a shift manager's career.

What are Shift Manager Certifications?

Shift manager certification is a form of professional development and training that teaches employees how to manage shifts and increase efficiency in the workplace. It covers topics such as scheduling, customer service, inventory management, problem solving, conflict resolution, and leadership skills. This type of certification can help employees become more effective shift managers by providing them with the knowledge and skills necessary for success. With this certification, shift managers will be better prepared to handle their responsibilities and provide a higher level of service to customers. Additionally, employers may find that having certified shift managers increases employee morale and productivity. Certified shift managers are also likely to have an easier time finding employment opportunities as many employers look for candidates with this type of training.

Pro Tip: To become a certified shift manager, make sure to take the time to learn all of the necessary skills. This includes gaining knowledge on how to properly manage staff, delegate tasks, and handle customer service issues. Additionally, it is important to stay up-to-date on industry trends and best practices in order to ensure success.

Related: What does a Shift Manager do?

Top 10 Shift Manager Certifications

Here’s our list of the best certifications available to Shift Managers today.

1. Certified Shift Manager (CSM)

Certified Shift Manager (CSM) is a certification program offered by the National Restaurant Association. It is designed to provide restaurant shift managers with the skills and knowledge needed to effectively manage their restaurant’s operations. The CSM program covers topics such as customer service, food safety, employee management, and financial management.

The CSM certification program consists of three courses: Introduction to Restaurant Management, Advanced Restaurant Management, and Leadership in Restaurant Management. Each course takes approximately six weeks to complete and can be taken online or in a classroom setting. The cost of the program varies depending on the provider but typically ranges from $500-$1,000.

In order to become certified as a CSM, applicants must successfully complete all three courses and pass an exam at the end of each course. Upon successful completion of the program, applicants will receive their Certified Shift Manager certificate and will be able to demonstrate their expertise in restaurant management.

2. Certified Shift Supervisor (CSS)

Certified Shift Supervisor (CSS) is a certification program designed to help shift supervisors develop the skills and knowledge necessary to effectively manage their teams. The program is designed to provide supervisors with the tools and resources needed to successfully lead their teams, while also providing them with a professional credential that demonstrates their commitment to excellence in the workplace.

The CSS program consists of five modules, which must be completed within six months of enrollment. Each module focuses on a different aspect of leadership, including communication, problem-solving, decision-making, time management, and conflict resolution. Upon completion of all five modules, participants will receive a Certificate of Completion from the International Association of Certified Shift Supervisors (IACSS).

To enroll in the CSS program, applicants must have at least one year of experience as a shift supervisor or equivalent position. Additionally, they must submit an application form and fee. The cost of the program varies depending on the number of modules taken; however, it typically ranges from $500-$1000 USD.

Once enrolled in the program, participants will gain access to online materials such as videos and webinars that cover each module topic in detail. They will also have access to mentors who can provide guidance throughout the duration of the course. Upon successful completion of all five modules, participants will receive their Certificate of Completion from IACSS and will be eligible for promotion opportunities within their organization.

3. Certified Supervisor of Production (CSP)

Certified Supervisor of Production (CSP) is a certification program offered by the National Association of Manufacturers (NAM). The CSP certification is designed to recognize and validate the skills and knowledge of supervisors in production and manufacturing operations. It is an industry-recognized credential that demonstrates a supervisor’s commitment to excellence, safety, and quality.

The CSP certification requires completion of a comprehensive coursework covering topics such as leadership, safety, quality assurance, and production planning. Upon successful completion of the coursework, candidates must pass an exam administered by NAM. The exam consists of multiple-choice questions related to the topics covered in the coursework.

The entire process typically takes about three months to complete from start to finish. Candidates are encouraged to take their time when preparing for the exam and should plan accordingly for any additional study time required.

The cost for the CSP certification varies depending on whether you are a member or non-member of NAM. For members, it costs $295 plus applicable taxes; for non-members it costs $395 plus applicable taxes.

4. Certified Team Leader (CTL)

Certified Team Leader (CTL) is a certification program designed to recognize individuals who have demonstrated the knowledge and skills necessary to lead teams. The CTL certification is offered by the International Association of Facilitators (IAF), which is a global network of facilitators, trainers, and coaches.

It typically takes about six months to complete the CTL certification program. In order to become certified, applicants must attend an IAF-accredited training course, pass a written exam, and submit references from two current or former supervisors or colleagues.

The cost of the CTL certification varies depending on the type of training course you take and whether you choose to take it in person or online. Generally speaking, courses range from $500-$2,000 USD.

Once certified, CTLs are expected to adhere to the IAF Code of Ethics and maintain their certification through continuing education activities such as attending conferences or workshops.

5. Certified Production Manager (CPM)

Certified Production Manager (CPM) is a professional certification program designed to recognize the knowledge and skills of experienced production managers. The CPM certification is offered by the American Production and Inventory Control Society (APICS).

The program is designed to ensure that certified professionals have the necessary knowledge and skills to effectively manage production operations, including inventory control, scheduling, cost accounting, quality control, and other related areas. To become a Certified Production Manager (CPM), applicants must complete a series of courses and exams covering topics such as supply chain management, project management, finance, operations research, and more.

The CPM certification process typically takes 6-9 months to complete. In order to become certified, applicants must pass four exams: Principles of Operations Management (POM), Supply Chain Management Fundamentals (SCMF), Quality Management Fundamentals (QMF), and Project Management Fundamentals (PMF). After passing all four exams, applicants must submit their application for review by APICS. If approved, they will receive their CPM certification.

The cost of the CPM certification program varies depending on the number of courses taken and the type of membership selected. The cost can range from $1,000-$2,500 USD for non-members or $750-$1,200 USD for members.

6. Certified Operations Manager (COM)

Certified Operations Manager (COM) is a professional certification program offered by the Association of Operations Management (AOM). The COM certification is designed to recognize and validate the knowledge, skills, and abilities of operations managers in a variety of industries. It is an internationally recognized credential that demonstrates an individual’s commitment to excellence in operations management.

The COM certification requires successful completion of a comprehensive exam that covers topics such as supply chain management, production planning and control, quality management, project management, and other areas related to operational excellence. The exam consists of multiple-choice questions and takes approximately three hours to complete.

In order to be eligible for the COM certification program, applicants must have at least five years of experience in operations management or related fields. Additionally, applicants must have completed a minimum of 60 hours of AOM-approved training within the past three years.

The cost for the COM certification program varies depending on whether you are an AOM member or non-member. For non-members, the cost is $395 USD; for members it is $295 USD. Once you have successfully completed all requirements for the program, your certificate will be mailed to you within four weeks.

7. Certified Quality Assurance Manager (CQAM)

Certified Quality Assurance Manager (CQAM) is a professional certification program offered by the American Society for Quality (ASQ). It is designed to recognize individuals with expertise in the field of quality assurance and management. The CQAM certification provides a comprehensive understanding of quality assurance principles, processes, and tools, as well as an understanding of how to apply them in a variety of organizational settings.

It typically takes 6-12 months to complete the CQAM certification process. To get certified, you must first pass an online exam that consists of multiple choice questions covering topics such as quality management systems, statistical process control, auditing techniques, and risk management. Once you have passed the exam, you will need to submit proof of your work experience in the field of quality assurance or management. Finally, you must successfully complete an on-site assessment conducted by an ASQ-certified assessor.

The cost for the CQAM certification varies depending on your location and other factors. Generally speaking, it can range from $500-$2,000 USD.

8. Certified Safety Officer (CSO)

Certified Safety Officer (CSO) is a professional certification for safety officers who have demonstrated the knowledge and skills necessary to protect workers, property, and the environment. The CSO credential is offered by the Board of Certified Safety Professionals (BCSP), an independent, non-profit organization that sets standards for safety professionals.

It takes approximately 18 months to complete the requirements for the CSO certification. To become certified, you must first meet the eligibility requirements set by BCSP. These include having at least four years of professional safety experience and passing an exam. After meeting these criteria, you must then complete a series of courses in safety management, risk assessment, industrial hygiene, and other related topics.

The cost of becoming certified varies depending on your individual circumstances. Generally speaking, it will cost around $1,500 to $2,000 to complete all the required courses and exams necessary for certification.

9. Certified Logistics Manager (CLM)

Certified Logistics Manager (CLM) is a professional certification program designed to recognize individuals who have demonstrated the knowledge and skills necessary to manage logistics operations. The program is offered by the International Society of Logistics (SOLE).

The CLM certification requires applicants to pass an exam that covers topics such as supply chain management, inventory management, transportation management, customer service, and warehouse operations. The exam consists of 150 multiple-choice questions and takes approximately three hours to complete.

In order to apply for the CLM certification, applicants must have at least five years of experience in logistics or related fields. Applicants must also submit an application form and pay a $250 fee.

Once the application has been accepted, applicants will be required to take the CLM exam at one of SOLE’s testing centers located around the world. The cost of taking the exam is $500 USD. Upon successful completion of the exam, applicants will receive their CLM certificate and be recognized as a Certified Logistics Manager.

10. Certified Human Resources Manager (CHRM)

Certified Human Resources Manager (CHRM) is a professional certification for human resource professionals. It is awarded by the Human Resource Certification Institute (HRCI). The CHRM certification demonstrates that an individual has achieved a high level of knowledge and experience in the field of human resources management.

The CHRM certification requires applicants to have at least five years of professional human resources experience and pass an examination covering topics such as employment law, organizational development, compensation and benefits, employee relations, and training and development. The exam consists of 200 multiple-choice questions and takes approximately four hours to complete.

The cost of the CHRM certification varies depending on the applicant's location. Generally, it costs between $400-$600 USD to take the exam. However, HRCI offers discounts for members of certain organizations or those who purchase study materials through them.

In order to maintain their CHRM certification, individuals must recertify every three years by earning 60 recertification credits through continuing education activities related to human resources management.

Do You Really Need a Shift Manager Certificate?

The answer to this question depends on your personal career goals. If you are looking to advance in the restaurant and hospitality industry, having a shift manager certificate may be beneficial. A shift manager certificate shows potential employers that you have the knowledge and leadership skills necessary to manage a shift. It also demonstrates your commitment to professional development and that you are taking initiative to improve your career prospects.

Having a shift manager certificate can also be useful when applying for promotions or higher-level positions within an organization. Employers often look for candidates with proven leadership abilities, which a shift manager certificate can demonstrate. Additionally, the certification can provide credibility for those already working in the restaurant and hospitality industry, as it is proof of their knowledge and skills.

Ultimately, whether or not you need a shift manager certificate will depend on your own individual goals. If you feel like it would benefit your career path, then obtaining one may be worth considering.

Related: Shift Manager Resume Examples

FAQs About Shift Manager Certifications

1. What is a Shift Manager Certification?

Answer: A Shift Manager Certification is a certificate of completion that demonstrates an individual has sufficient skills and knowledge to manage shifts in a retail or hospitality setting.

2. How do I obtain a Shift Manager Certification?

Answer: To obtain a Shift Manager Certification, individuals must complete an accredited training program and pass an examination.

3. What are the benefits of obtaining a Shift Manager Certification?

Answer: Benefits of obtaining a Shift Manager Certification include increased job opportunities, higher wages, enhanced credibility, and improved customer service skills.

4. How long does it take to get certified as a shift manager?

Answer: The length of time it takes to become certified as a shift manager depends on the type of course you undertake and the amount of study time you invest, but typically ranges from 1-2 months.

5. Are there any costs associated with obtaining my Shift Manager Certification?

Answer: Yes, there may be costs associated with obtaining your certification such as registration fees and course materials fees.