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Walgreens Shift Lead Resume Examples

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 10 min read

Discover the key elements to crafting a winning resume for a Shift Lead position at Walgreens, one of America's leading retail pharmacy chains. In this article, we will delve into the essential components and tips to make your resume stand out, such as highlighting your relevant experience in retail or customer service, showcasing your leadership skills, and emphasizing your ability to manage store operations efficiently. Moreover, learn how to tailor your resume specifically for Walgreens by incorporating their core values and company culture. With our expert guidance and advice, you'll be well on your way to creating an impressive resume that lands you an interview and ultimately helps secure the coveted Shift Lead role at Walgreens.

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Walgreens Shift Lead Resume Example

Undra Strohmeyer, Shift Lead


(534) 176-3704

123 Main St, Rapid City, SD 57701

Professional Summary

As a dedicated and skilled Shift Lead with over a year of experience, I successfully managed a team of employees, ensuring smooth operations and excellent customer service during each shift. I consistently prioritized employee development and training to maintain a motivated workforce, while also implementing efficient scheduling and resource allocation. My strong communication and problem-solving skills allowed me to effectively handle customer inquiries and concerns, and my proactive approach to identifying and addressing potential issues contributed to the overall success of the business. In this role, I was committed to fostering a positive work environment and continuously striving to exceed performance goals.

Work Experience

Shift Supervisor at Walmart, SD

Dec 2022 - Present

  • Successfully managed a team of 20 associates, resulting in a 15% increase in overall productivity and a 10% reduction in employee turnover during my tenure as Shift Supervisor.
  • Implemented new inventory management strategies, leading to a 25% reduction in overstock and a 5% increase in overall sales within the first six months of implementation.
  • Streamlined the shift scheduling process, improving employee satisfaction by 20% and reducing overtime costs by 30% over a one-year period.

Assistant Shift Lead at Target, SD

Sep 2022 - Oct 2022

  • Successfully trained and supervised a team of 12 employees, resulting in a 15% increase in productivity and a 10% decrease in turnover rate within the first six months.
  • Streamlined the restocking process by creating and implementing an efficient scheduling system, reducing the average restocking time by 20% and increasing overall inventory accuracy by 8%.
  • Led the team to achieve the highest sales performance in the district for three consecutive quarters, generating a 25% increase in revenue and consistently exceeding sales targets by 10-15%.


Associate of Applied Science in Business Management at Lake Area Technical Institute, Watertown, SD

Aug 2017 - May 2022

Relevant Coursework: Business Administration, Accounting, Marketing, Organizational Behavior, Human Resource Management, Business Law, Managerial Finance, Operations Management, Project Management, and Business Ethics.


  • Leadership
  • Time management
  • Communication
  • Problem-solving
  • Teamwork/collaboration
  • Adaptability/flexibility
  • Decision-making


  • ServSafe Food Protection Manager Certification
  • Certified Shift Leader (CSL) from the National Restaurant Association

Tips for Writing a Better Walgreens Shift Lead Resume

1. Use a clear and concise format: A well-formatted resume is easy to read and understand. Use a professional font, such as Arial or Times New Roman, and keep the font size between 10-12 points. Organize your information using headings and bullet points to make it easy for hiring managers to quickly scan your resume.

2. Customize your resume for each job application: Tailor your resume to fit the specific requirements of the Walgreens Shift Lead position you are applying for. Highlight your relevant skills, experience, and accomplishments that directly relate to the job posting.

3. Start with a strong objective statement: Your objective statement should be brief and focus on what you can bring to the position as a Walgreens Shift Lead. Emphasize your relevant skills, experience, and career goals that align with the company's values and mission.

4. Highlight relevant work experience: Focus on past work experiences that demonstrate your ability to lead teams, manage store operations, and provide excellent customer service. Be specific about your accomplishments in these roles, using quantifiable data when possible (e.g., increased sales by 15% or reduced employee turnover by 20%).

5. Showcase your leadership skills: As a Walgreens Shift Lead, you will be responsible for managing a team of employees. Include examples of how you have successfully led teams in previous roles or projects.

6. Include relevant certifications and training: If you have completed any retail management or leadership training programs, be sure to mention them on your resume. This can help demonstrate your commitment to ongoing professional development.

7. Emphasize customer service skills: Excellent customer service is essential for success as a Walgreens Shift Lead. Highlight any previous customer service roles or experiences where you have excelled in providing exceptional service.

8. Proofread carefully: Mistakes on your resume can create an unprofessional impression on potential employers. Take the time to thoroughly proofread your document, checking for spelling and grammar errors, as well as inconsistencies in formatting.

9. Use strong action verbs: When describing your work experience, use strong action verbs like "managed," "led," "implemented," or "improved" to convey your accomplishments more effectively.

10. Keep it concise: A resume should typically be no longer than one page. Be selective about the information you include and focus on what is most relevant to the Walgreens Shift Lead position.

Related: Shift Leader Resume Examples

Key Skills Hiring Managers Look for on Walgreens Shift Lead Resumes

When applying for a Shift Lead position at Walgreens, it is crucial to incorporate keywords from the job description into your application materials. This is because Walgreens, like many other large companies, uses Applicant Tracking Systems (ATS) to filter through the high volume of applications they receive. These systems scan resumes and cover letters for specific keywords related to the job description and qualifications. By including these keywords in your application, you increase your chances of being identified as a strong candidate by the ATS and advancing to the next stage of the hiring process. Therefore, carefully reviewing the job description and tailoring your application materials accordingly is essential when seeking a Shift Lead opportunity at Walgreens.

When applying for shift lead positions at Walgreens, you may encounter common skills and key terms such as customer service, inventory management, team leadership, communication, problem-solving, and time management.

Key Skills and Proficiencies
Time managementProblem-solving
Decision-makingConflict resolution
Team buildingDelegation
AdaptabilityCoaching and mentoring
Customer servicePerformance management
Organizational skillsPrioritization
Interpersonal skillsEmotional intelligence
Motivation and engagementTask management
Scheduling and planningQuality control
Technical knowledge (industry-specific)Critical thinking

Related: Shift Leader Skills: Definition and Examples

Common Action Verbs for Walgreens Shift Lead Resumes

Crafting a resume, specifically for a Walgreens Shift Lead position, can be quite challenging when it comes to finding different action verbs to describe your skills and accomplishments. Using varied verbs is crucial in order to create a compelling and dynamic resume that stands out among other applicants. Repetitive use of the same verbs can make your resume seem monotonous and less engaging to potential employers. Therefore, it's essential to invest time and effort into identifying diverse action verbs that accurately represent your experiences and effectively showcase your suitability for the role of a Walgreens Shift Lead.

To provide you with a competitive advantage, we have assembled a collection of potent action verbs that can enhance your resume and secure your next interview:

Action Verbs

Related: What does a Shift Leader do?

Editorial staff

Photo of Brenna Goyette, Editor


Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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