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CVS Shift Supervisor Resume Examples

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Updated 9 min read

This article will provide an overview of how to write a resume for a CVS Shift Supervisor position. It will include tips on what types of information to include, such as relevant work experience, leadership skills, and customer service abilities. It will also provide advice on how to craft an effective objective statement that clearly communicates why you are the ideal candidate for the role. Finally, it will offer guidance on how to best showcase your qualifications and make yourself stand out from other applicants.

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CVS Shift Supervisor Resume Example

Amanada Keats, Shift Supervisor


(140) 275-1653

Jackson, MS

Professional Summary

I am a Shift Supervisor with over 2 years of experience in the restaurant industry. My roles include supervising staff, ensuring customer satisfaction, and managing daily operations. I have a proven track record of successful customer service, increasing sales, and creating a positive work environment. I possess excellent leadership and organizational skills, as well as strong problem-solving and communication abilities. I am passionate about developing my team and helping them to achieve their goals. My dedication to team building and customer satisfaction has enabled me to be successful in my role and contribute to the growth of the restaurant.

Work Experience

Shift Supervisor at Advanced Auto Parts, MS

Feb 2023 - Present

  • Reduced labor costs by 10% through efficient scheduling: By creating a consistent and optimized work schedule for the team, I was able to reduce labor costs at the Advanced Auto Parts MS location by 10%.
  • Increased customer satisfaction ratings by 20%: I implemented an improved customer service system which led to a 20% increase in customer satisfaction ratings.
  • Exceeded sales goals by 25%: Through diligent training and support of the sales staff, I was able to exceed the monthly sales goals by 25%.
  • Improved inventory accuracy by 15%: By creating a detailed tracking system, I was able to improve the inventory accuracy by 15%.

Shift Lead at Walgreens, MS

Jul 2021 - Jan 2023

  • Exceeded monthly sales goal by 10%, increasing store revenue by $25,000: As Shift Lead at Walgreens, MS, I successfully led my team to exceed the monthly sales goal by 10%, resulting in a $25,000 increase in store revenue.
  • Developed comprehensive training program for new hires: I developed a comprehensive training program that included both classroom instruction and hands-on experience to ensure all new hires were fully trained and equipped to perform their jobs.
  • Improved customer service ratings by 20%: I implemented a series of customer service initiatives that improved customer satisfaction ratings by 20%.
  • Reduced employee turnover rate by 30%: I implemented a series of employee engagement initiatives that resulted in a 30% reduction in employee turnover rate.


Associate's Degree in Supervisory Management at Mississippi Gulf Coast Community College, MS

Sep 2017 - May 2021

Relevant Coursework: Principles and Practices of Supervision, Human Relations, Labor Relations, Organizational Development, and Leadership.


  • Leadership
  • Communication
  • Problem-solving
  • Time management
  • Decision-making
  • Organizational skills
  • Conflict resolution


  • Certified Shift Supervisor (CSS)
  • Certified Production and Inventory Management Professional (CPIMP)

Tips for Writing a Better CVS Shift Supervisor Resume

1. Highlight your experience as a shift supervisor: When writing your resume, make sure to include any relevant experience that you have as a shift supervisor. This could include managing staff, overseeing operations, and ensuring customer satisfaction.

2. Showcase key skills: Employers want to know that you possess the necessary skills for the job, so make sure to list any relevant skills that you have. This can include things like problem-solving, conflict resolution, communication, and organizational abilities.

3. Include accomplishments: Don’t forget to mention any successes or achievements that you’ve had in your role as a shift supervisor. Examples of this could be increasing sales or reducing employee turnover rates.

4. Use metrics: Quantifying your accomplishments with metrics is an effective way to demonstrate the impact of your work as a shift supervisor. For instance, if you increased sales by 10%, make sure to include this figure in your resume!

5. Utilize keywords: Make sure that the language used in your resume matches up with the job description for the position you are applying for. This will help ensure that recruiters and hiring managers can easily identify key words and phrases that they are looking for when they scan through resumes quickly.

Related: Shift Engineer Resume Examples

Key Skills Hiring Managers Look for on CVS Shift Supervisor Resumes

Using keywords from the job description when applying for a Shift Supervisor opportunity at CVS is extremely important. This is because many companies, including CVS, use Applicant Tracking Systems (ATS) to scan resumes and applications for specific keywords related to the job opportunity. If your resume does not contain the necessary keywords that match the job description, the ATS may not even recognize your application as relevant, meaning it will never make it to a hiring manager's desk. Therefore, it is crucial to utilize keywords from the job description when applying for any position at CVS in order to ensure your resume and application are seen by a hiring manager.

When applying for a shift supervisor position at CVS, you may come across common skills and key terms such as those listed below.

Key Skills and Proficiencies
Team BuildingConflict Resolution
Time ManagementProblem Solving
Decision MakingOrganizational Skills
Planning and SchedulingCustomer Service
Interpersonal SkillsCoaching and Mentoring
Performance ManagementTraining and Development
Budgeting and Cost ControlQuality Assurance
Safety and Security ProtocolsData Analysis
Report WritingProcess Improvement
Inventory ManagementCompliance

Related: Shift Engineer Skills: Definition and Examples

Common Action Verbs for CVS Shift Supervisor Resumes

Finding the right action verbs to use on a resume can be difficult. It is important to use varied verbs in order to create an effective CVS Shift Supervisor Resume. Using the same verbs over and over again will make your resume appear dull and uninteresting. Instead, try to use strong, powerful action words that will showcase your experience and skills in a positive light. Examples of such verbs include “guided”, “managed”, “directed”, “coordinated”, “overseen”, “monitored”, “implemented” and so on. By using these words strategically throughout your resume you can make sure that you stand out from other applicants and demonstrate your qualifications for the position.

To give you an edge over the competition, we've compiled a list of powerful action verbs that can help strengthen your resume and increase your chances of landing your next interview:

Action Verbs

Related: What does a Shift Engineer do?

Editorial staff

Photo of Brenna Goyette, Editor


Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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