Top 12 Admin Skills to Put on Your Resume

In today's competitive job market, standing out as an administrative professional requires showcasing a blend of technical proficiency and soft skills on your resume. Highlighting your top administrative skills can make a significant difference in capturing the attention of hiring managers and setting the stage for a successful career in any organization.

Admin Skills

1. Microsoft Office
2. Google Workspace
3. QuickBooks
4. Salesforce
5. SAP
6. Oracle
7. Slack
8. Zoom
9. Trello
10. Asana
11. SharePoint
12. Adobe Acrobat

1. Microsoft Office

Microsoft Office is a suite of productivity applications, including Word, Excel, PowerPoint, and Outlook, designed to facilitate document creation, data analysis, presentations, and email management for users and businesses.

Why It's Important

Microsoft Office is crucial for an admin as it provides essential tools (Word, Excel, PowerPoint, Outlook) for document creation, data analysis, presentations, and email management, streamlining administrative tasks and enhancing productivity.

How to Improve Microsoft Office Skills

To improve Microsoft Office as an admin, focus on optimizing deployment, enhancing security, and promoting user education:

1. Optimize Deployment: Utilize the Office Deployment Tool (ODT) to customize and manage Office installations efficiently. Streamline your process by creating configuration files tailored to your organization's needs.

2. Enhance Security: Implement Office 365 Advanced Threat Protection (ATP) to safeguard your organization against malicious threats in emails, links, and collaboration tools. Regularly update your security policies and settings within the Microsoft 365 admin center.

3. User Education: Foster a culture of continuous learning by leveraging the Microsoft 365 Training Center. Encourage your users to take advantage of the courses and tutorials available to enhance their proficiency and productivity with Office applications.

By focusing on these areas, you can significantly improve the Microsoft Office experience within your organization.

How to Display Microsoft Office Skills on Your Resume

2. Google Workspace

Google Workspace is a suite of cloud-based productivity and collaboration tools for businesses, including Gmail, Docs, Drive, Calendar, and Meet, designed to facilitate communication, data storage, and project management. For an admin, it offers centralized control over users, devices, and security settings.

Why It's Important

Google Workspace is important for an Admin because it provides a comprehensive suite of productivity and collaboration tools that streamline management, enhance security, and facilitate efficient user and data administration across an organization.

How to Improve Google Workspace Skills

Improving Google Workspace as an admin involves enhancing security, streamlining communication, and optimizing the use of available tools. Here's a concise guide:

1. Optimize Security Settings: Regularly review and adjust security settings to protect data and users. Enable 2-factor authentication, set up security alerts, and use the security health page. Security Checklist

2. Manage Users Efficiently: Streamline user management by organizing users into organizational units and groups for easier administration of apps and permissions. Manage Users

3. Customize Admin Roles: Define custom admin roles for more granular control over who has access to specific admin privileges. Custom Admin Roles

4. Leverage Google Workspace Marketplace: Enhance functionality by integrating third-party apps from the Google Workspace Marketplace. Workspace Marketplace

5. Implement Training and Transformation Resources: Provide training resources to users for maximizing productivity with Google Workspace tools. Utilize the Google Workspace Learning Center and Transformation Gallery for ideas and best practices. Learning Center | Transformation Gallery

6. Use Reports and Audits: Regularly check the Reports section in the Admin console for insights on usage and security. Audit logs can help track changes and troubleshoot issues. Admin Reports

7. Communicate Updates and Best Practices: Keep users informed about new features, scheduled trainings, and best practices through Google Groups or Sites as an internal hub. Google Groups

8. Feedback and Support: Encourage feedback from users to identify areas for improvement and utilize Google Workspace support for unresolved issues. Workspace Support

By focusing on these key areas, admins can significantly enhance the functionality, security, and efficiency of their Google Workspace environment.

How to Display Google Workspace Skills on Your Resume

3. QuickBooks

QuickBooks is an accounting software designed for small to medium-sized businesses, offering features for managing finances, payroll, inventory, and invoices, facilitating efficient financial administration and reporting.

Why It's Important

QuickBooks is crucial for admins as it streamlines financial management, simplifies payroll and invoicing, and provides real-time insights into a company's financial health, enhancing decision-making and operational efficiency.

How to Improve QuickBooks Skills

To improve QuickBooks as an Admin, consider the following concise strategies:

1. Utilize QuickBooks Training Resources: Enhance your skills and knowledge by accessing QuickBooks tutorials and webinars.
2. Customize User Access: Tailor permissions for different users to improve efficiency and security following the User Management guide.
3. Integrate Apps: Connect relevant apps to automate processes and enhance QuickBooks functionality.
4. Perform Regular Data Backups & Cleanups: Regularly back up your data and use the Clean Up Company Data tool to maintain database health.
5. Stay Updated: Always update to the latest version for new features and security improvements. Check how to update QuickBooks for detailed steps.
6. Use Advanced Reporting Tools: Make data-driven decisions by utilizing QuickBooks' Advanced Reporting feature for in-depth insights.
7. Optimize Inventory Management: If applicable, use the Advanced Inventory management features for accuracy and efficiency.

Implementing these strategies can significantly enhance your QuickBooks experience and streamline administrative tasks.

How to Display QuickBooks Skills on Your Resume

4. Salesforce

Salesforce is a cloud-based customer relationship management (CRM) platform that enables administrators to manage and automate business processes, customize applications, and connect with customers through various channels, all within a single integrated environment.

Why It's Important

Salesforce is important for an Admin because it provides a comprehensive CRM platform that streamlines data management, enhances customer relations, automates workflows, and offers customizable reporting tools, enabling efficient administration and decision-making.

How to Improve Salesforce Skills

To improve Salesforce as an Admin, focus on these key areas:

1. Data Quality: Regularly audit and clean data to maintain accuracy. Use tools like Salesforce Data Loader for bulk import, export, update, and delete operations.

2. Customization and Automation: Customize Salesforce to fit business processes by creating custom fields, objects, and records. Use Process Builder and Flow to automate workflows and processes, enhancing efficiency.

3. User Training and Adoption: Increase user adoption by providing comprehensive training. Utilize Trailhead, Salesforce's learning platform, to create custom learning paths.

4. Security: Regularly review and update security settings. Implement roles, profiles, and permission sets to control access. Refer to the Salesforce Security Guide for best practices.

5. Reporting and Dashboards: Develop meaningful reports and dashboards to provide insights and drive decisions. Learn more about Salesforce Reports and Dashboards.

6. AppExchange: Explore AppExchange to find apps that can extend Salesforce functionality in your organization.

7. Stay Updated: Keep up with the latest Salesforce releases and features by visiting the Salesforce Release Notes page.

8. Community Engagement: Join the Salesforce Community to exchange knowledge, find answers, and connect with other professionals.

Focusing on these areas will help you leverage the full potential of Salesforce, streamline operations, and enhance user satisfaction.

How to Display Salesforce Skills on Your Resume

5. SAP

SAP is a global software corporation that develops enterprise software to manage business operations and customer relations, widely known for its ERP (Enterprise Resource Planning) solutions. For an admin, it encompasses tools and systems for managing, configuring, and ensuring smooth operation of the organization’s SAP environment.

Why It's Important

For an Admin, SAP is crucial because it streamlines and integrates various business processes, enhances data management and reporting, and improves efficiency and productivity across the organization.

How to Improve SAP Skills

Improving your SAP system's performance and efficiency as an administrator involves several key strategies. Here are succinct tips along with resources for deeper insights:

1. Regular System Checks and Monitoring: Consistently monitor system performance and conduct regular health checks to identify issues early. Use SAP Solution Manager for comprehensive monitoring. SAP Solution Manager Overview

2. Database Maintenance: Regularly clean and maintain the database to ensure optimal performance. This includes updating statistics, reorganizing database tables, and archiving old data. Database Administration Guide

3. Apply Patches and Updates: Keep your SAP system up-to-date with the latest patches and updates to fix known issues and improve performance. SAP Support Portal

4. Optimize Custom Code: Review and optimize custom ABAP code for efficiency. Use the SAP ABAP Test Cockpit for code analysis. Custom Code Management

5. SAP Transport Management: Ensure a smooth and error-free transport process. Plan and test transports carefully to avoid system issues. Change and Transport System

6. Security Measures: Regularly update security measures, including patch levels, and conduct audits to protect against vulnerabilities. SAP Security Patch Day

7. Training and Support: Provide ongoing training and resources for users and administrators to ensure they are making the most efficient use of the system. SAP Training and Certification

8. System Scalability: Plan for future growth by ensuring your system is scalable. This involves both hardware considerations and software architecture planning. SAP Performance Optimization Guide

9. Leverage SAP Fiori: Implement SAP Fiori for a more responsive, modern user experience that can improve productivity. SAP Fiori

10. Engage with SAP Community: Stay engaged with the SAP community for insights, tips, and help from other SAP professionals. SAP Community

Each of these strategies can help improve the performance, security, and user experience of your SAP system.

How to Display SAP Skills on Your Resume

6. Oracle

Oracle is a comprehensive, integrated, and scalable database technology platform used for managing relational databases, which supports SQL for data manipulation and offers tools for database development, performance tuning, and administration.

Why It's Important

Oracle is important for an admin because it provides a robust, scalable, and secure database management system essential for handling large volumes of data efficiently, supporting critical applications and ensuring high availability and reliability of data-driven operations.

How to Improve Oracle Skills

Improving Oracle performance involves various strategies focused on optimization and efficient management. Here are key areas an admin should focus on:

1. SQL Tuning: Optimize SQL queries for better performance. Use Oracle's SQL Tuning Advisor for recommendations. Oracle SQL Tuning Guide

2. Database Design: Optimize database schema by normalizing tables and using indexes appropriately. Database Design Guide

3. Memory Management: Tune memory allocation for Oracle Database components for optimal performance. Memory Management Guide

4. Storage Optimization: Use Automatic Storage Management (ASM) for better disk I/O performance. ASM Administrator's Guide

5. Concurrency and Locking: Monitor and optimize data concurrency, and manage locking mechanisms to reduce contention. Concurrency and Locking Guide

6. Regular Maintenance: Perform routine database maintenance tasks such as updating statistics, rebuilding indexes, and purging historical data. Database Maintenance Guide

7. Monitoring and Diagnostics: Use Oracle Enterprise Manager and Automatic Workload Repository (AWR) for comprehensive monitoring and identifying performance bottlenecks. Performance Monitoring Guide

8. Patch Management: Regularly apply Oracle patches to fix known issues and improve database stability. Patch Management Guide

9. Security Best Practices: Implement Oracle Database security best practices to ensure data integrity and protect against unauthorized access. Security Guide

10. Backup and Recovery Planning: Establish a robust backup and recovery strategy to safeguard against data loss. Backup and Recovery User’s Guide

Focusing on these areas will significantly improve Oracle Database performance and reliability.

How to Display Oracle Skills on Your Resume

7. Slack

Slack is a digital workspace platform that facilitates communication, collaboration, and project management for teams, allowing for direct messaging, group discussions, file sharing, and integration with various productivity tools, designed for streamlined administration and user management.

Why It's Important

Slack is important for an Admin because it centralizes communication, streamlines workflow, and facilitates efficient management of teams and projects, enhancing collaboration and productivity within an organization.

How to Improve Slack Skills

To improve Slack as an Admin, focus on:

1. Organize Channels Efficiently: Create channels for different teams or projects and archive inactive ones. Channel Management.

2. Customize Notifications: Tailor notification settings to reduce distractions. Notification Settings.

3. Integrate Apps: Connect Slack with tools your team uses. App Directory.

4. Use Slack Workflows: Automate routine communications. Workflows.

5. Implement Slack Guidelines: Develop and share usage policies. Guidelines and Etiquette.

6. Train Your Team: Offer training sessions on Slack’s features. Slack Training.

7. Regularly Review and Adjust Settings: Keep Slack optimized by revisiting settings and permissions. Admin Settings.

8. Encourage Slack Best Practices: Promote effective communication. Best Practices.

By implementing these strategies, you can enhance your team's Slack experience and productivity.

How to Display Slack Skills on Your Resume

8. Zoom

Zoom is a cloud-based video conferencing platform that enables virtual meetings, webinars, and collaboration, allowing users to connect online for business, education, and social purposes. It offers features like screen sharing, recording, and real-time messaging, designed for ease of use and accessibility for administrators and users alike.

Why It's Important

Zoom is important for an admin as it facilitates seamless virtual communication, enabling efficient scheduling and management of meetings, webinars, and team collaboration, regardless of geographical locations.

How to Improve Zoom Skills

To improve Zoom as an admin, focus on optimizing settings for security, user experience, and integrating tools for enhanced functionality:

1. Enhance Security: Regularly review and adjust Zoom's security settings to safeguard meetings. Enable features like waiting rooms, passcodes, and authenticated users.

2. Update and Educate: Ensure all users have the latest version of Zoom for access to new features and security patches. Provide training or resources to educate users on best practices.

3. Customize Settings: Utilize the Admin Dashboard to customize settings for your organization, including default meeting settings, recording locations, and branding options.

4. Integrate Tools: Leverage Zoom's App Marketplace to integrate productivity tools and apps, enhancing the user experience and efficiency.

5. Monitor Usage and Feedback: Use the analytics and reporting tools within the admin dashboard to monitor usage, identify issues, and gather user feedback for continuous improvement.

6. Implement Training: Provide ongoing training sessions and resources for users to get the most out of Zoom features, ensuring a smooth and productive meeting experience.

How to Display Zoom Skills on Your Resume

9. Trello

Trello is a web-based project management application that enables users to organize tasks, track progress, and collaborate with team members using boards, lists, and cards. It offers various administrative controls for managing users, setting permissions, and ensuring data security within an organization.

Why It's Important

Trello is important for an admin as it provides a flexible, visual tool for organizing tasks, tracking progress, and managing projects collaboratively, enhancing efficiency and communication within teams.

How to Improve Trello Skills

Improving Trello for an Admin involves streamlining project management, enhancing team collaboration, and ensuring data security. Here are concise strategies with resources:

1. Automate Repetitive Tasks: Utilize Trello's Butler to automate common actions such as moving cards, creating tasks, and setting reminders. This improves efficiency. Automation with Butler

2. Integrate External Tools: Connect Trello with external apps like Slack, Google Drive, and Dropbox for seamless workflow and access to files directly from Trello boards. Power-Up Integrations

3. Customize with Power-Ups: Enhance functionality by enabling Power-Ups for calendar views, custom fields, or advanced checklists, tailoring the experience to your team's needs. Custom Fields Power-Up

4. Enhance Security: Set up two-factor authentication (2FA) for all users and regularly review board memberships and permissions to ensure data protection. Trello Security Features

5. Organize with Labels and Filters: Use labels for task prioritization and filters for quick navigation, making project management more efficient. Using Labels

6. Educate Your Team: Provide training resources and encourage the use of Trello's extensive guide and blog for tips and best practices. Trello Guide

By implementing these strategies, an Admin can significantly improve the functionality and efficiency of Trello for their team.

How to Display Trello Skills on Your Resume

10. Asana

Asana is a web and mobile application designed to help teams organize, track, and manage their work and projects, offering administrators tools for user management, project customization, and advanced security and privacy controls.

Why It's Important

Asana is crucial for an Admin as it streamlines task management, enhances team collaboration, and ensures efficient project tracking, leading to improved productivity and organized work processes.

How to Improve Asana Skills

Improving Asana as an Admin involves leveraging its features to enhance team productivity and project management efficiency. Here's a concise guide:

1. Centralize Resources: Utilize the Asana Guide to centralize resources, ensuring team members have easy access to project information, templates, and best practices.

2. Customize Workflows: Tailor workflows to your team's needs using custom fields, sections, and tags for better task management and tracking.

3. Integrate Tools: Connect Asana with other tools your team uses through the Asana Apps and Integrations page to streamline your workflow and reduce switching between platforms.

4. Automate Repetitive Tasks: Set up Rules for automating repetitive tasks, saving time and ensuring consistency in processes.

5. Enhance Communication: Encourage the use of the Asana Conversations feature for project or team discussions to keep communication centralized and transparent.

6. Monitor Progress: Utilize the Dashboard for real-time tracking of project progress and to make data-driven decisions.

7. Educate Your Team: Provide ongoing training through Asana Academy for your team to stay updated on features and best practices.

8. Solicit Feedback: Regularly ask for team feedback on the Asana setup and be open to making adjustments to workflows, integrations, or processes based on that feedback.

By implementing these strategies, you can significantly improve how your team utilizes Asana, leading to more efficient project management and better team collaboration.

How to Display Asana Skills on Your Resume

11. SharePoint

SharePoint is a web-based platform designed for collaboration, document management, and storage system, allowing users to create, share, and manage content, data, and applications. As an admin, you are responsible for overseeing the SharePoint environment, including user access permissions, site and content management, system settings configuration, and ensuring data security and compliance.

Why It's Important

SharePoint is important for an Admin because it provides a centralized, secure platform for managing, sharing, and collaborating on content across an organization, streamlining administrative tasks and enhancing productivity.

How to Improve SharePoint Skills

Improving SharePoint as an admin involves optimizing performance, enhancing security, ensuring user adoption, and maintaining system health. Here’s a short and concise guide:

1. Performance Optimization:

   • Implement content delivery networks (CDNs) for faster load times. Microsoft's guide on using CDNs.
   • Regularly review and adjust the SharePoint Online limits. SharePoint limits.

2. Enhance Security:

   • Configure SharePoint permissions carefully, adhering to the principle of least privilege. Manage SharePoint permissions.
   • Enable Multi-Factor Authentication (MFA) for an added layer of security. Set up MFA.

3. User Adoption:

   • Provide training resources and support to help users navigate and utilize SharePoint effectively. Training resources.
   • Encourage collaboration and feedback from users to continuously improve the SharePoint environment.

4. System Health Maintenance:

   • Regularly audit and clean up unused sites and content to ensure efficient operation. Manage site storage limits.
   • Keep SharePoint and related systems up to date with the latest patches and updates. SharePoint updates.

By focusing on these areas, admins can significantly improve their SharePoint environment, enhancing both performance and user satisfaction.

How to Display SharePoint Skills on Your Resume

12. Adobe Acrobat

Adobe Acrobat is a software application used for creating, editing, managing, and viewing PDF documents, providing tools for secure document sharing, collaboration, and process automation.

Why It's Important

Adobe Acrobat is crucial for an admin because it facilitates the creation, editing, protection, and sharing of PDF documents, ensuring secure and efficient management of digital documents within an organization.

How to Improve Adobe Acrobat Skills

To enhance Adobe Acrobat as an admin, focus on:

1. Update Regularly: Ensure Adobe Acrobat is always updated to the latest version for improved security and features. Adobe Update Guide.

2. Customize Installation: Use the Adobe Customization Wizard to tailor the installation to your organizational needs, removing unnecessary components to improve performance. Adobe Customization Wizard.

3. Implement Security Settings: Apply security settings through Group Policy Objects (GPO) or the Customization Wizard to protect sensitive information. Adobe Security Settings.

4. Optimize PDFs: Educate users on optimizing PDFs for size and quality to improve loading and access times. Optimize PDFs.

5. Use Adobe Document Cloud: Encourage the use of Adobe Document Cloud for easier sharing and collaboration, enhancing workflow efficiency. Adobe Document Cloud.

6. Educate Users: Provide training or resources to users for efficient use of Adobe Acrobat features, reducing the need for support. Adobe Tutorials.

Implementing these strategies can significantly improve the performance and utility of Adobe Acrobat in an organizational setting.

How to Display Adobe Acrobat Skills on Your Resume