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What does an Order Builder do?

Learn all about Order Builder duties, skills and much more. Get expert advice on how to become an Order Builder.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A/an Order Builder is responsible for building and assembling orders for customers. This may include picking items off of shelves, packing boxes, and loading trucks.

Order Builder job duties include:

  • Reads pick tickets and pulls items from shelves in warehouse
  • Builds orders according to pick tickets
  • Checks items against pick ticket to ensure accuracy
  • Uses pallet jack or other equipment to move heavy items
  • May use computer to enter data
  • May wrap orders for shipment
  • May load orders onto trucks
  • May perform quality control checks on products
  • Keeps work area clean and organized

Order Builder Job Requirements

Most employers prefer to hire order builders who have a high school diploma or equivalent. However, some jobs may require postsecondary education, such as a certificate or associate's degree in warehouse management. Many order builders have previous experience working in warehouses and using warehouse equipment. Employers also value order builders who are certified in forklift operation.

Order Builder Skills

  • Communication
  • Active listening
  • Time management
  • Organization
  • Prioritization
  • Multitasking
  • Customer service
  • Teamwork
  • Problem solving
  • Flexibility
  • Detail oriented

Related: Top Order Builder Skills: Definition and Examples

How to become an Order Builder

There are many different types of order builders, but the most common is the retail order builder. These order builders work in stores and are responsible for filling customer orders. There are a few steps that you can take to become an order builder.

First, you will need to have a high school diploma or equivalent. Many employers prefer candidates who have some experience working in customer service or retail. If you have the opportunity, try to get a job in a store that uses order builders. This will give you a chance to see how the system works and if you enjoy the work.

Once you have your high school diploma or equivalent, you can start applying for jobs as an order builder. When you apply for a job, be sure to highlight any customer service or retail experience you may have. Employers will also want to see that you are able to lift heavy objects and use a ladder, so be sure to mention these skills in your application as well.

If you are hired as an order builder, you will be responsible for filling customer orders. This involves reading the customer’s order and then finding the items in the store. Once you have found all of the items, you will need to pack them into bags or boxes and then bring them to the checkout counter.

Order builders need to be able to work quickly and efficiently. They also need to be able to handle customer complaints in a professional manner. If you have these skills, then you may be successful as an order builder.

Related: Order Builder Resume Example

Related: Order Builder Interview Questions (With Example Answers)