What does an Operations Clerk do?

An Operations Clerk is responsible for a variety of clerical and administrative tasks in support of an organization's operations. They may maintain records, schedule appointments, and coordinate events.

Operations Clerk job duties include:

• Answer incoming phone calls and direct them to the appropriate party
• Open, sort and distribute incoming mail
• Type memos, correspondence and reports
• Maintain filing system
• Perform data entry and scan documents
• Assist with preparing PowerPoint presentations and Excel spreadsheets
• Help organize company events
• Book travel arrangements for staff members
• Process invoices and purchase orders

Operations Clerk Job Requirements

An Operations Clerk typically needs at least a high school diploma, although some jobs may require postsecondary education, and must be proficient in basic computer applications. Prior experience in an office or customer service environment is preferred. An Operations Clerk must have excellent communication and organizational skills, as well as the ability to multitask and work well under pressure.

Operations Clerk Skills

• Analytical skills
• Communication skills
• Organizational skills
• Planning and coordination skills
• Problem-solving skills
• Attention to detail
• Time management skills
• Computer skills
• Data entry skills
• Filing and record-keeping skills
• Multi-tasking ability

Related: Top Operations Clerk Skills: Definition and Examples

How to become an Operations Clerk

Operations clerks are responsible for a variety of administrative tasks in an organization. They may work in the human resources department, assisting with employee records and benefits, or in the accounting department, handling invoices and financial reports. Operations clerks might also work in customer service, providing information and resolving issues. These positions generally require strong communication and organizational skills.

To become an operations clerk, you will need to have at least a high school diploma or equivalent. Some organizations may prefer candidates who have some postsecondary education, such as an associate’s degree in business administration or a related field. You should also have experience working with office software, such as Microsoft Office or Google Docs, and be comfortable using computers for a variety of tasks. Strong written and verbal communication skills are essential in this role, as you will be interacting with employees and customers on a daily basis.

If you are interested in becoming an operations clerk, start by researching the educational requirements and job duties of this position. Then, look for open positions at businesses in your area that match your qualifications. When applying for jobs, be sure to highlight your strong communication and organizational skills. With hard work and dedication, you can land the operations clerk position you’ve been dreaming of.

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