What does an Operations Assistant do?
Published 3 min read
An operations assistant is responsible for providing administrative and clerical support to the operations department of a company. They may also be responsible for assisting with the coordination of company events and projects.
Operations Assistant job duties include:
- Answer phone calls and direct them accordingly
- Open, sort, and distribute incoming mail
- Greet and assist visitors
- Schedule appointments and meetings
- Maintain office equipment and inventory
- Prepare outgoing mail and shipments
- Handle sensitive information in a confidential manner
- Perform data entry and filing
- Assist with special projects as needed
- Provide general administrative support as needed
Operations Assistant Job Requirements
Operations Assistants typically need at least a high school diploma, although some jobs may require postsecondary education, and most jobs will provide on-the-job training. Certification is not typically required, but some employers may prefer candidates who have completed a certified program. Operations Assistants should have experience working in an office environment and be proficient in using computers and office equipment. They should also have strong communication and customer service skills.
Operations Assistant Skills
- Time management
- Communication
- Organization
- Planning
- Scheduling
- Coordination
- Customer service
- Multitasking
- Prioritizing
- Problem solving
- Research
- Writing
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How to become an Operations Assistant
Operations Assistants are responsible for providing administrative and clerical support to Operations Managers and other members of the operations team. They perform a variety of tasks to keep the team organized and running smoothly. If you are interested in becoming an Operations Assistant, here are a few things you can do to get started:
1. Get a degree or certificate in business administration or a related field. This will give you the basic knowledge and skills you need to be successful in an operations role.
2. Gain experience working in an office environment. This will help you learn how to handle the administrative tasks that are often part of an Operations Assistant’s job.
3. Develop strong organizational skills. Operations Assistants must be able to keep track of multiple tasks and deadlines, so good organization is essential.
4. Be proficient in using computers and common business software applications. Many of the tasks an Operations Assistant performs will be done using computers, so it is important to have strong computer skills.
5. Have excellent communication skills. Operations Assistants need to be able to communicate effectively with managers, co-workers, and customers/clients.
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