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What does an Operations Manager do?

Learn all about Operations Manager duties, skills and much more. Get expert advice on how to become an Operations Manager.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

An operations manager is responsible for the overall management and coordination of an organization's production operations. This includes overseeing the design, planning, and execution of production processes, as well as ensuring that these processes are efficient and effective. The operations manager also typically oversees the organization's supply chain and logistics operations.

Operations Manager job duties include:

  • Planning, directing, and coordinating the operations of a company
  • Developing and implementing strategies to improve efficiency and effectiveness
  • Analyzing financial statements and data to make sound decisions
  • Creating budgets and monitoring expenses
  • Hiring, training, and supervising employees
  • Evaluating employee performance and taking disciplinary action when necessary
  • Planning and scheduling production processes
  • Monitoring quality control procedures
  • Negotiating contracts with suppliers

Operations Manager Job Requirements

Operations managers are responsible for the day-to-day operations of a company. They plan, implement, and oversee all company procedures. Operations managers work in a variety of industries, including manufacturing, healthcare, and retail.

Most operations managers have a bachelor's degree in business administration or a related field. Many companies also require operations managers to have experience in the industry in which they will be working. Some operations managers may also choose to pursue certification through professional organizations such as the American Production and Inventory Control Society or the International Society for Productivity Enhancement.

Operations Manager Skills

  • Communication
  • Organization
  • Planning
  • Time Management
  • Problem Solving
  • Decision Making
  • Teamwork
  • Delegation
  • Stress management
  • Multitasking
  • Conflict resolution

Related: Top Operations Manager Skills: Definition and Examples

How to become an Operations Manager

Operations managers are responsible for the day-to-day management of businesses and organizations. They oversee the production of goods and services to ensure that they are produced efficiently and effectively.

Operations managers typically have a bachelor’s degree in business administration or a related field. Many operations managers also have a master’s degree in business administration (MBA) or a master’s degree in operations management.

Operations managers must be able to think strategically and creatively to solve problems. They must be able to communicate effectively with employees, customers, and other stakeholders. They must also be able to lead and motivate teams of workers.

If you are interested in becoming an operations manager, you should first consider pursuing a bachelor’s degree in business administration or a related field. Once you have completed your undergraduate studies, you should consider pursuing a master’s degree in business administration (MBA) or a master’s degree in operations management. These advanced degrees will give you the skills and knowledge you need to be successful in this field.

Related: Operations Manager Resume Example

Related: Operations Manager Interview Questions (With Example Answers)