What does an IT Program Manager do?

Learn all about IT Program Manager duties, skills and much more. Get expert advice on how to become an IT Program Manager.

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

An IT program manager is responsible for planning, executing, and monitoring the progress of information technology projects. They work with project teams to ensure that objectives are met and timelines are followed. Additionally, IT program managers may be responsible for developing budgets and overseeing resource allocation.

IT Program Manager job duties include:

  • Define program goals and objectives in alignment with business goals
  • Work with stakeholders to define program scope, timeline, and deliverables
  • Create and maintain a detailed project schedule and work plan
  • Identify and track program risks and issues, and develop mitigation plans
  • Manage program budget and resources
  • Manage program changes and communications
  • Coordinate program activities across multiple teams and departments
  • Monitor program progress and performance against milestones and deliverables
  • Prepare regular status reports for senior management
  • Conduct post-mortem analysis of completed programs

IT Program Manager Job Requirements

An IT Program Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company strategy, commitments and goals. They must have a bachelor's degree in computer science or a related field, as well as experience leading and managing large-scale projects in the IT industry. They must also be certified in project management from a recognized organization such as the Project Management Institute (PMI).

IT Program Manager Skills

  • Project management
  • Budgeting and forecasting
  • Vendor management
  • Resource allocation
  • Risk management
  • Change management
  • Quality assurance
  • Configuration management
  • Release management
  • Problem solving
  • Communication

Related: Top IT Program Manager Skills: Definition and Examples

How to become an IT Program Manager

An IT program manager is responsible for leading and coordinating the development and implementation of information technology (IT) programs. They work with other IT professionals to ensure that program goals are met and that projects are completed on time and within budget.

To become an IT program manager, you will need to have a bachelor’s degree in computer science or a related field. You will also need experience working in IT, as well as project management experience. In addition, you will need to be able to demonstrate strong leadership and communication skills.

Once you have the necessary education and experience, you can apply for jobs at IT companies or consultancies. Alternatively, you may choose to pursue a master’s degree in business administration with a focus on information technology management. This can give you the skills and knowledge you need to progress into a senior management role within an IT organization.

Related: IT Program Manager Resume Example

Related: IT Program Manager Interview Questions (With Example Answers)