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What does an Assistant Retail Manager do?

Learn all about Assistant Retail Manager duties, skills and much more. Get expert advice on how to become an Assistant Retail Manager.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

An assistant retail manager is responsible for supervising and coordinating the activities of employees in a retail establishment. They may also be responsible for managing inventory, preparing reports, and providing customer service.

Assistant Retail Manager job duties include:

  • Hiring, training, and supervising sales staff
  • Planning and controlling the budget for the store
  • Maximizing sales and profitability
  • Ensuring high standards of customer service are met
  • Managing stock levels and ordering new stock
  • Analysing sales figures and forecasting future sales
  • Dealing with customer queries and complaints
  • Implementing marketing initiatives
  • Monitoring competitor activity
  • Health and safety compliance

Assistant Retail Manager Job Requirements

Assistant retail managers typically need at least a high school diploma, although some jobs may require postsecondary education, and most employers provide on-the-job training. Some states have certification programs for retail managers. Employers usually prefer candidates with several years of experience working in retail.

Assistant Retail Manager Skills

  • Leadership
  • Communication
  • Organizational
  • Customer service
  • Interpersonal
  • Problem solving
  • Decision making
  • Flexibility/adaptability
  • Stress management
  • Time management
  • Conflict resolution

Related: Top Assistant Retail Manager Skills: Definition and Examples

How to become an Assistant Retail Manager

The first step to becoming an assistant retail manager is to gain experience in the retail industry. This can be done by working in a variety of positions within a retail setting, such as sales associate, cashier, or stocker. Once you have gained some experience, it is important to start developing your leadership skills. You can do this by taking on additional responsibilities at work, or by participating in extracurricular activities that allow you to lead others.

It is also important to get a formal education in business or retail management. While not required, having a degree will give you an edge when competing for assistant manager positions. You can learn more about retail management by taking classes at a local community college or online. Finally, it is essential to build a strong network of contacts within the retail industry. This can be done by attending industry events, or by joining professional organizations.

By following these steps, you will be well on your way to becoming an assistant retail manager.

Related: Assistant Retail Manager Resume Example

Related: Assistant Retail Manager Interview Questions (With Example Answers)