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What does a Retail Assistant do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A retail assistant is responsible for providing support to customers in a retail setting. This may include tasks such as handling customer inquiries, providing product information, and processing sales transactions. Retail assistants may also be responsible for stocking shelves and maintaining the cleanliness of the sales floor.

Retail Assistant job duties include:

  • Greeting customers as they enter the store
  • Answering questions about products and services
  • Assisting customers with purchasing decisions
  • Handling customer complaints in a professional manner
  • Processing sales transactions quickly and accurately
  • Maintaining a clean and organized work area
  • Stocking shelves and displays as needed
  • Monitoring inventory levels and ordering new merchandise as necessary
  • Participating in store promotional events and activities
  • Providing excellent customer service at all times

Retail Assistant Job Requirements

There are no formal education requirements for a retail assistant, although some employers may prefer candidates with a high school diploma or equivalent. Certification is not typically required, although some retailers may require completion of a short training program prior to beginning work. Retail assistants typically have some prior experience working in a retail setting.

Retail Assistant Skills

  • Communication
  • Customer service
  • Flexibility
  • Friendliness
  • Interpersonal skills
  • Leadership
  • Listening
  • Organizational skills
  • Patience
  • Problem solving
  • Product knowledge
  • Selling

Related: Top Retail Assistant Skills: Definition and Examples

How to become a Retail Assistant

A retail assistant is someone who works in a retail store and helps customers with their purchases. They may also be responsible for stocking shelves and keeping the store clean and organized.

If you are interested in becoming a retail assistant, there are a few things you can do to improve your chances of getting hired. First, try to get some experience working in customer service or retail. This will show potential employers that you have the skills necessary to be successful in the role.

In addition, be sure to brush up on your people skills. Retail assistants need to be able to effectively communicate with customers and resolve any issues that may arise. Finally, be sure to dress professionally and present yourself in a positive light when you go for your interview.

By following these tips, you will improve your chances of landing a job as a retail assistant. With hard work and dedication, you can build a successful career in this field.

Related: Retail Assistant Resume Example

Related: Retail Assistant Interview Questions (With Example Answers)

Editorial staff

Photo of Brenna Goyette, Editor

Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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