An admitting clerk is responsible for greeting patients and visitors, checking them in for appointments, and verifying their insurance information. They may also be responsible for scheduling appointments and answering phones.
Admitting Clerk job duties include:
- Greet patients and visitors.
- Check patient's insurance coverage.
- Schedule patient appointments.
- Admit patients to the hospital.
- Collect patient co-payments.
- Prepare patient medical files.
- Answer patient questions.
- Forward messages to physicians and nurses.
- Update patient records.
- File insurance forms.
Admitting Clerk Job Requirements
Admitting clerks typically need a high school diploma or equivalent, although some jobs may require postsecondary education, and most employers provide on-the-job training. Some hospitals and other medical facilities may require admitting clerks to have certification from a professional organization, such as the American Health Information Management Association. Admission clerks typically have previous experience working in customer service or a related field.
Admitting Clerk Skills
- Admitting
- Registration
- Insurance Verification
- Scheduling
- Authorizations
- Pre-Certifications
- Patient Financial Counseling
- Data Entry
- Medical Terminology
- Multi-Line Phone System
- Customer Service
Related: Top Admitting Clerk Skills: Definition and Examples
How to become an Admitting Clerk
An admitting clerk is responsible for greeting patients and visitors, checking them in for appointments, and verifying their insurance information. They also answer phones, schedule appointments, and perform other clerical duties as needed. To become an admitting clerk, you will need at least a high school diploma or equivalent. Some employers may prefer candidates with previous customer service or administrative experience. Good communication, organizational, and computer skills are essential for this position.
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