What does an Admissions Assistant do?
Published 3 min read
The Admissions Assistant is responsible for greeting guests, answering phones, and providing administrative support to the Admissions Department. This position requires excellent customer service skills as well as the ability to multitask and stay organized in a fast-paced environment.
Admissions Assistant job duties include:
- Answer incoming calls and provide general information to callers
- Greet visitors and provide general information about the school
- Assist with the admissions process by collecting and reviewing applications
- Schedule and coordinate admissions interviews and tours
- Maintain admissions records and files
- Prepare admissions reports and statistics
- Coordinate communications between applicants, parents, and school personnel
- Assist with planning and organizing admissions events
- Perform office duties as needed, such as filing, data entry, and mailings
Admissions Assistant Job Requirements
An Admissions Assistant typically needs a high school diploma, although some colleges may prefer applicants with some college experience. Certification in office technology or a related field is also helpful. Prior experience working in an office environment is generally required. The Admissions Assistant should have excellent customer service skills and be able to multitask and stay organized in a fast-paced environment.
Admissions Assistant Skills
- Communication
- Organization
- Time management
- Customer service
- Data entry
- Microsoft Office
- Google Docs
- Filing
- Scanning
- Photocopying
Related: Top Admissions Assistant Skills: Definition and Examples
How to become an Admissions Assistant
There are a few key steps to becoming an Admissions Assistant. Firstly, it is important to have excellent communication skills as you will be liaising with a range of different people including prospective students and their families. Secondly, you should be highly organised and able to work well under pressure as the admissions process can be very demanding. Finally, it is helpful to have some experience in customer service or a similar field as you will be dealing with a lot of enquiries from members of the public.
If you feel that you have the necessary skills and attributes, then the next step is to find an opening. Admissions Assistants are usually employed by colleges and universities, so your first port of call should be the human resources department of your chosen institution. Alternatively, there are many education recruitment agencies that specialize in finding staff for colleges and universities, so they may also be able to help you secure a position.
Once you have secured a role, it is important to make a good impression and show that you are capable of meeting the demands of the job. This means being professional at all times, being organized and efficient in your work, and having a positive attitude. If you can do all of this, then you will be well on your way to becoming an Admissions Assistant.
Related: Admissions Assistant Resume Example
Related: Admissions Assistant Interview Questions (With Example Answers)