Log InSign Up
Article

What does a Technical Assistant do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A technical assistant is a professional who provides support to engineers and other technical staff. They may be responsible for tasks such as scheduling appointments, maintaining records, and preparing reports.

Technical Assistant job duties include:

  • Providing technical support to users of a particular computer system or program
  • Assisting senior technical staff with complex projects
  • Developing user manuals and documentation
  • Installing software and hardware
  • Configuring systems and networks
  • Troubleshooting issues and resolving problems
  • Monitoring performance and maintaining systems
  • Upgrading software and hardware
  • Training users in the use of new systems and software

Technical Assistant Job Requirements

A technical assistant typically provides support to engineers and other technical staff. They may be responsible for maintaining equipment, ordering supplies, keeping records, and performing other administrative tasks. A technical assistant should have an Associate's degree or equivalent experience in a related field. They should also have excellent communication and organizational skills.

Technical Assistant Skills

  • Communication
  • Technical
  • Writing
  • Organizational
  • Research
  • Computer
  • Interpersonal
  • Problem solving
  • Time management
  • Customer service
  • Multi-tasking

Related: Top Technical Assistant Skills: Definition and Examples

How to become a Technical Assistant

There are many ways to become a technical assistant. One way is to get a job in the customer service or technical support department of a company that sells products or services that require some level of technical knowledge. Many times, these companies will have an entry-level position for customer service or technical support that does not require a lot of experience or education. Another way to become a technical assistant is to get a job as an administrative assistant or office manager in a company that has a large IT department. In this case, the technical assistant would be responsible for providing administrative support to the IT staff and helping to keep the department organized.

The best way to become a technical assistant is to have some formal education in computer science or information technology. Many community colleges and vocational schools offer programs that can lead to an associate’s degree or certificate in computer science or information technology. Having this formal education will make you more attractive to potential employers and help you advance in your career more quickly.

Related: Technical Assistant Resume Example

Related: Technical Assistant Interview Questions (With Example Answers)

Editorial staff

Photo of Brenna Goyette, Editor

Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

Similar articles