What does a Staff Assistant do?

Learn all about Staff Assistant duties, skills and much more. Get expert advice on how to become a Staff Assistant.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A staff assistant is a professional who provides administrative support to an organization's staff. He or she may also be responsible for coordinating and scheduling meetings, as well as handling travel arrangements.

Staff Assistant job duties include:

  • Answer phones and take messages
  • Greet visitors and direct them to the appropriate staff member
  • Schedule appointments and maintain calendars
  • Arrange travel plans and make reservations
  • Prepare correspondence, reports, and presentations
  • Handle incoming and outgoing mail
  • Maintain filing systems
  • Process invoices and purchase orders
  • Provide administrative support for special projects
  • Perform data entry and other office duties as needed

Staff Assistant Job Requirements

A Staff Assistant typically needs at least an Associate's degree, although a Bachelor's degree is often preferred. Certification is not usually required, but some employers may prefer candidates who have completed a certified administrative assistant program. Previous experience working in an office environment is also helpful. Strong written and verbal communication skills are essential, as well as the ability to multitask and stay organized.

Staff Assistant Skills

  • Communication
  • Organization
  • Time management
  • Customer service
  • Writing
  • Research
  • Microsoft Office
  • Google Docs
  • Social media
  • Event planning
  • Data entry

Related: Top Staff Assistant Skills: Definition and Examples

How to become a Staff Assistant

A Staff Assistant is a key support role in many organizations, providing administrative and clerical assistance to staff members. The duties of a Staff Assistant vary depending on the size and type of organization, but typically include tasks such as answering phones, scheduling appointments, preparing correspondence, and maintaining files. To become a Staff Assistant, you will need to have strong administrative and organizational skills, as well as the ability to communicate effectively with staff and clients. Many Staff Assistants have an Associate's degree or higher in business administration or a related field. If you are interested in becoming a Staff Assistant, consider pursuing a degree or taking courses in business administration or office management. Alternatively, look for opportunities to volunteer or intern in an administrative role in order to gain experience. Once you have the necessary skills and experience, search for open positions on job boards or company websites. When applying for jobs, be sure to highlight your administrative skills and experience in your resume and cover letter.

Related: Staff Assistant Resume Example

Related: Staff Assistant Interview Questions (With Example Answers)