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What does a Retail General Manager do?

Learn all about Retail General Manager duties, skills and much more. Get expert advice on how to become a Retail General Manager.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A retail general manager is responsible for the overall operation of a retail store. This includes managing staff, inventory, sales, and customer service. The retail general manager must ensure that the store is profitable and meets all company standards.

Retail General Manager job duties include:

  • Hiring and training employees
  • Creating staff schedules
  • Monitoring inventory levels
  • Ordering merchandise
  • Planning sales and marketing campaigns
  • Analyzing sales data
  • Developing pricing strategies
  • Overseeing store operations
  • Monitoring compliance with company policies and procedures
  • Resolving customer complaints

Retail General Manager Job Requirements

The job requirements for a Retail General Manager vary depending on the company. However, most Retail General Managers have at least a Bachelor's degree in business or a related field. In addition, many companies require their Retail General Managers to have several years of experience working in retail management. Some companies also require their Retail General Managers to be certified in retail management.

Retail General Manager Skills

  • Communication
  • Leadership
  • Motivation
  • Teamwork
  • Organization
  • Strategic Planning
  • Time Management
  • Customer Service
  • Sales
  • Marketing
  • Financial Management

Related: Top Retail General Manager Skills: Definition and Examples

How to become a Retail General Manager

A retail general manager is responsible for the overall operation of a retail store. They are responsible for ensuring that the store meets all financial goals and objectives, as well as overseeing the day-to-day operations of the store. In order to become a retail general manager, one must first have several years of experience working in retail management. It is also important to have a bachelor's degree in business or a related field.

The first step to becoming a retail general manager is to gain experience in retail management. This can be done by working in various positions within a retail store, such as assistant manager, store manager, or district manager. By gaining experience in different aspects of retail management, you will be better prepared to take on the responsibilities of a retail general manager.

Once you have several years of experience working in retail management, the next step is to obtain a bachelor's degree in business or a related field. This will give you the knowledge and skills necessary to effectively manage a retail store. After obtaining your degree, you should then look for opportunities to work as a retail general manager. Many times, large retailers will promote experienced managers to this position.

Working as a retail general manager can be very rewarding. You will be responsible for ensuring that the store meets all financial goals and objectives, as well as overseeing the day-to-day operations of the store. This position offers a great deal of responsibility and challenge, but can also be very rewarding.

Related: Retail General Manager Resume Example

Related: Retail General Manager Interview Questions (With Example Answers)

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