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What does a Restaurant General Manager do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A restaurant general manager is responsible for the overall operation of a restaurant. They ensure that the restaurant is running smoothly and efficiently, and that customers are satisfied with their experience. They also oversee the financial aspects of the business, such as budgeting, bookkeeping, and ordering supplies.

Restaurant General Manager job duties include:

  • Hiring and training staff
  • Planning menus
  • Ordering supplies
  • Managing finances
  • Marketing the restaurant
  • Dealing with customer complaints
  • Ensuring health and safety standards are met
  • Supervising staff
  • Organising special events
  • Cleaning the restaurant

Restaurant General Manager Job Requirements

A Restaurant General Manager is responsible for the day-to-day operations of a restaurant. They must have a high school diploma or equivalent, and experience in the restaurant industry is preferred. Some states require a Food Service Manager certification. The General Manager is responsible for hiring and training staff, scheduling shifts, ordering supplies, and ensuring that the restaurant is running smoothly. They also handle customer complaints and resolve any issues that may arise.

Restaurant General Manager Skills

  • Leadership
  • Communication
  • Organizational
  • Customer service
  • Problem solving
  • Decision making
  • Flexibility
  • Interpersonal
  • Teamwork
  • Time management
  • Stress management

Related: Top Restaurant General Manager Skills: Definition and Examples

How to become a Restaurant General Manager

A Restaurant General Manager is responsible for the day-to-day operations of a restaurant. They ensure that the restaurant runs smoothly and efficiently, while also providing excellent customer service.

To become a Restaurant General Manager, you will need several years of experience working in the restaurant industry in various management roles. You will also need to have strong leadership and communication skills.

If you have the necessary experience and skills, you can apply for a Restaurant General Manager position at a restaurant of your choice. Once you are hired, you will be responsible for overseeing all aspects of the restaurant’s operations.

You will need to make sure that the kitchen staff is properly trained and that they are following all food safety guidelines. You will also be responsible for ordering supplies, managing inventory, and keeping track of finances. In addition, you will be responsible for ensuring that the dining room and restrooms are clean and well-maintained.

excellent customer service is essential for a Restaurant General Manager. You will need to make sure that all customers are satisfied with their dining experience. You may also be responsible for training new employees on customer service procedures.

If you have the necessary experience and skills, you can become a successful Restaurant General Manager. With hard work and dedication, you can provide excellent customer service and run a smooth and efficient operation.

Related: Restaurant General Manager Resume Example

Related: Restaurant General Manager Interview Questions (With Example Answers)

Editorial staff

Photo of Brenna Goyette, Editor

Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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