Top 11 Restaurant General Manager Certifications

Certifications are an important way for restaurant general managers to differentiate themselves in the job market. They demonstrate a commitment to professional development, a mastery of industry knowledge, and a dedication to best practices. Certifications also provide evidence of managerial ability, which is essential for success in the restaurant industry. Additionally, certifications can lead to increased wages and access to better job opportunities. Finally, certifications help restaurant general managers stay current with the latest trends and technologies in their field, giving them an edge over other candidates who lack such credentials.

This article reviews the top certifications for Restaurant General Managers, and explores how these certifications can help to enhance and advance a restaurant general manager's career.

What are Restaurant General Manager Certifications?

Restaurant general manager certification is a certification program designed to help restaurant managers gain the necessary skills and knowledge required to effectively manage a restaurant. The program covers topics such as food safety, customer service, menu development, financial management, and operations management. This type of certification can give restaurant managers an edge in the competitive hospitality industry by showing employers that they have the necessary skills to successfully run a restaurant. It also provides them with an opportunity to build their resumes and stand out from other applicants when seeking employment or promotion. Furthermore, it can provide them with a more comprehensive understanding of the hospitality industry which can help them make better decisions and create more successful business strategies.

Pro Tip: Make sure to research the requirements for restaurant general manager certification in your state before beginning the process. Each state has different requirements, so you will need to know what kind of classes or exams you may need to take in order to obtain certification. Additionally, consider taking a course or seminar on restaurant management and operations to increase your understanding of the industry.

Related: What does a Restaurant General Manager do?

Top 11 Restaurant General Manager Certifications

Here’s our list of the best certifications available to Restaurant General Managers today.

1. Certified Professional Food Manager (CPFM)

Certified Professional Food Manager (CPFM) is a certification program for foodservice professionals that demonstrates their knowledge and commitment to food safety. The CPFM program is administered by the National Restaurant Association Educational Foundation (NRAEF).

The CPFM program requires applicants to pass a comprehensive exam that covers food safety topics such as personal hygiene, safe food handling practices, and proper storage and preparation techniques. The exam must be taken at an approved testing center, which can be located through the NRAEF website.

It typically takes about two hours to complete the CPFM exam. The cost of the exam varies depending on the state or jurisdiction in which it is taken, but it generally ranges from $50-$100. After passing the exam, applicants will receive their official CPFM certification card within 4-6 weeks.

The CPFM certification is valid for five years and can be renewed by retaking the exam or completing an approved continuing education course.

2. Certified Hospitality Supervisor (CHS)

Certified Hospitality Supervisor (CHS) is a professional certification program offered by the American Hotel & Lodging Educational Institute (AHLEI). The CHS program is designed to provide hospitality supervisors with the knowledge, skills, and abilities necessary to effectively manage their departments. It is a comprehensive program that covers topics such as leadership and communication, customer service, financial management, human resources, and operational excellence.

The CHS program consists of three courses: Introduction to Hospitality Supervision; Leadership in Hospitality Supervision; and Advanced Hospitality Supervision. Each course is approximately eight hours in length and can be completed either online or in-person. To receive the CHS designation, students must complete all three courses and pass an exam with a score of 70% or higher.

The cost for the CHS program varies depending on the delivery method chosen. The online version costs $299 per person while the in-person version costs $349 per person. Additionally, there are discounts available for groups of five or more people taking the course together.

Overall, it takes about 24 hours to complete the Certified Hospitality Supervisor (CHS) program.

3. Certified Restaurant Manager (CRM)

Certified Restaurant Manager (CRM) is a professional certification program designed to help restaurant managers develop the skills and knowledge needed to lead successful restaurants. The program is administered by the National Restaurant Association Educational Foundation (NRAEF).

The CRM program consists of two components: an online course and an in-person exam. The online course covers topics such as customer service, financial management, food safety, human resources, marketing, operations, and technology. It takes approximately 10 hours to complete the online course.

To get certified as a CRM, you must pass the in-person exam. The exam is administered by a third-party testing center and consists of multiple choice questions related to the topics covered in the online course. You must score at least 75% on the exam to receive your certification.

The cost of the CRM program varies depending on where you take it. Generally speaking, it costs around $200-$250 for both the online course and in-person exam.

4. National Restaurant Association Educational Foundation (NRAEF) ServSafe Certification

The National Restaurant Association Educational Foundation (NRAEF) ServSafe Certification is a food safety certification program that provides foodservice professionals with the knowledge and skills necessary to protect the public from foodborne illness. The program is recognized by local, state, and federal agencies as well as many employers in the restaurant industry.

To obtain this certification, individuals must complete an 8-hour course and pass an exam. The course covers topics such as food safety regulations, safe food handling practices, personal hygiene, cleaning and sanitizing procedures, pest control management, and more.

The cost of the ServSafe Certification varies depending on the type of course taken. For example, online courses typically cost around $150 while instructor-led classes can cost up to $200 or more. Additionally, there are additional fees for taking the exam which range from $50-$100 depending on the type of exam taken.

Once you have completed the course and passed the exam you will be issued a certificate that is valid for five years. To maintain your certification you must retake the exam every five years or complete continuing education credits each year.

5. Certified Food and Beverage Executive (CFBE)

Certified Food and Beverage Executive (CFBE) is a certification program developed by the National Restaurant Association Educational Foundation (NRAEF). It is designed to recognize food service professionals who have achieved a high level of expertise in the industry. The CFBE program provides an opportunity for individuals to demonstrate their knowledge, skills and abilities in the areas of food safety, nutrition, menu planning, customer service, marketing and operations.

The CFBE certification program consists of three levels: Certified Food and Beverage Professional (CFBP), Certified Food and Beverage Manager (CFBM) and Certified Food and Beverage Executive (CFBE). To become certified at each level requires successful completion of a written exam.

The CFBP exam covers topics such as food safety, nutrition, menu planning, customer service, marketing and operations. The CFBM exam focuses on management topics such as human resources management, financial management and operational management. The CFBE exam covers advanced topics such as strategic planning, organizational development and leadership.

It typically takes about six months to complete all three levels of the certification program. To get started with the certification process you must first register for the exams through the NRAEF website. Once registered you will need to study for each exam using materials provided by the NRAEF or other sources such as books or online courses. After successfully passing all three exams you will receive your official certificate from the NRAEF.

The cost of registering for each level of the certification program varies depending on which materials you choose to use for studying but typically ranges between $250-$500 per exam plus any additional costs associated with purchasing study materials or taking online courses.

6. American Hotel & Lodging Educational Institute (AHLEI) Certified Restaurant Supervisor (CRS)

The American Hotel & Lodging Educational Institute (AHLEI) Certified Restaurant Supervisor (CRS) is a professional certification program designed to recognize the knowledge and skills of experienced restaurant supervisors. The CRS certification is an industry-recognized credential that demonstrates a supervisor’s commitment to excellence in the hospitality industry.

The CRS certification is valid for two years and must be renewed every two years. To become certified, applicants must complete a three-hour online course that covers topics such as customer service, food safety, sanitation, financial management, and human resources. After completing the course, applicants must pass the AHLEI Certified Restaurant Supervisor exam with a score of 80% or higher.

The cost of the CRS certification program varies depending on whether you are an individual or a group enrolling in the program. For individuals, the cost is $179 USD plus applicable taxes and fees; for groups of 10 or more, it is $159 USD per person plus applicable taxes and fees.

7. American Culinary Federation Certified Executive Chef (CEC)

The American Culinary Federation Certified Executive Chef (CEC) is a professional certification program offered by the American Culinary Federation (ACF). This certification is designed to recognize those who have achieved a high level of culinary expertise and professionalism. The CEC credential is recognized as the gold standard in the culinary industry, and it demonstrates that chefs have met rigorous standards of knowledge, skill, and experience.

It typically takes two to three years to complete all requirements for the CEC designation. To become certified, chefs must possess a minimum of five years' work experience in a commercial foodservice operation; demonstrate proficiency in 16 specific culinary skills; pass an exam consisting of written and practical components; and commit to ongoing professional development.

To get started on the path to becoming a CEC, chefs must first join the ACF as a Professional Member. After joining, applicants can begin working on their application packet which includes: proof of current employment in the foodservice industry; documentation of five years' work experience; transcripts showing completion of an accredited culinary degree or apprenticeship program; verification from two ACF-approved chef mentors attesting to your proficiency in 16 specific culinary skills; and passing scores on both written and practical exams.

The cost for becoming an ACF Certified Executive Chef varies depending on whether you are already an ACF member or not. If you are already an ACF member, then you will need to pay $400 for the exam fee plus any applicable taxes. If you are not yet an ACF member, then you will need to pay $550 for your initial membership fee plus $400 for the exam fee plus any applicable taxes.

8. Professional Development Program for Restaurant Managers from Cornell University

The Professional Development Program for Restaurant Managers from Cornell University is a comprehensive program designed to help restaurant managers develop the skills and knowledge necessary to lead their teams and organizations in today’s competitive restaurant industry. The program consists of three core components: an online learning platform, a series of instructor-led workshops, and an on-site practicum.

The online learning platform provides access to a wide range of resources, including webinars, videos, articles, and interactive activities that cover topics such as financial management, customer service, operations management, human resources management, marketing strategies, and more.

The instructor-led workshops are held at Cornell's Ithaca campus or online via Zoom. These workshops focus on developing managerial skills such as communication techniques and problem solving strategies. They also provide participants with the opportunity to network with other restaurant professionals.

Finally, the on-site practicum allows participants to apply what they have learned in the classroom to real world scenarios in their own restaurants. This experience gives them hands-on experience in managing staff and operations while gaining valuable insights into how their decisions affect the overall success of their business.

The Professional Development Program for Restaurant Managers from Cornell University takes approximately one year to complete. To get started with the program applicants must first submit an application form which includes a resume or CV as well as a statement of purpose outlining why they are interested in pursuing this program. Once accepted into the program students can begin taking courses immediately.

The cost of the Professional Development Program for Restaurant Managers from Cornell University varies depending on whether you choose to take classes on campus or online via Zoom. The cost for attending classes on campus ranges from $4200-$4500 USD per semester while taking classes online via Zoom costs $3000-$3500 USD per semester plus any applicable taxes or fees.

9. Leadership Training for Managers from the International Council of Hotel, Restaurant and Institutional Education

The International Council of Hotel, Restaurant and Institutional Education (ICHRIE) offers Leadership Training for Managers. This program is designed to help managers develop the skills they need to lead their teams effectively. The program covers topics such as communication, team building, decision making, problem solving, conflict resolution and customer service.

The Leadership Training for Managers program consists of four modules that can be completed in two days or less. Each module includes interactive activities and exercises that help participants learn the material in a hands-on way. Participants also receive a certificate upon completion of the program.

To get Leadership Training for Managers from ICHRIE, you must first register online at their website. Once your registration is complete, you will be able to access the training materials and begin learning immediately. You can also take part in optional webinars and discussion forums hosted by ICHRIE instructors throughout the course duration.

The cost of Leadership Training for Managers from ICHRIE depends on whether you are an individual or an organization signing up for the course. For individual registrations, it costs $299 USD per person; however, organizations can purchase multiple licenses at discounted rates.

10. Advanced Management Program for Restaurants from the National Restaurant Association

The Advanced Management Program for Restaurants from the National Restaurant Association is a comprehensive program that provides restaurant owners and managers with the tools and resources they need to be successful. The program includes an online course, in-person training, and hands-on activities.

The program is designed to help restaurant owners and managers develop their skills in areas such as customer service, marketing, operations, financial management, and more. It also covers topics such as food safety, labor laws, and human resource management. The program takes approximately six months to complete.

To get started with the Advanced Management Program for Restaurants from the National Restaurant Association, you must first register online at their website. After registering, you will receive an email with instructions on how to access the online course materials. Once you have completed the online coursework, you can then attend in-person training sessions or participate in hands-on activities at your local restaurant association chapter.

The cost of the Advanced Management Program for Restaurants from the National Restaurant Association varies depending on your membership status with the organization and other factors. Generally speaking, it costs around $500-$600 for non-members to participate in the program.

11. The Diploma in Professional Food & Beverage Management from the Institute of Hospitality

The Diploma in Professional Food & Beverage Management from the Institute of Hospitality is a professional qualification for those looking to pursue a career in food and beverage management. This diploma is designed to equip students with the knowledge and skills needed to manage food and beverage operations in a range of hospitality settings.

The diploma is divided into three levels: Foundation, Intermediate, and Advanced. The Foundation level covers topics such as food safety, nutrition, menu design, cost control, customer service, and more. The Intermediate level focuses on more advanced topics such as marketing, financial management, human resources management, and strategic planning. Finally, the Advanced level covers topics like leadership development and business ethics.

It typically takes between one to two years to complete the Diploma in Professional Food & Beverage Management from the Institute of Hospitality. To get this diploma you will need to complete all three levels of study including assessments for each level. You can study online or attend classes at an approved training centre near you.

The cost of the Diploma in Professional Food & Beverage Management from the Institute of Hospitality varies depending on where you choose to study and how long it takes you to complete it. Generally speaking, it costs around £1,500 - £2,000 for the entire course including assessments.

Do You Really Need a Restaurant General Manager Certificate?

No, you do not need a restaurant general manager certificate in order to become a restaurant general manager. The most important thing for becoming a successful restaurant general manager is having the right combination of experience, education, and skills. Having a restaurant general manager certificate may help you in your job search, but it should not be viewed as an essential requirement for the position.

Having experience in the food service industry is generally seen as more important than having a certificate. Many employers are looking for individuals who have worked their way up through the ranks and have gained hands-on experience in various roles within the industry. This type of experience will show potential employers that you have an understanding of how restaurants operate and can handle different tasks associated with managing a restaurant.

Education is also important when applying for a restaurant general manager position. A degree or certification in hospitality management or business administration can give you an edge over other applicants who lack formal education. It shows that you have taken the time to gain knowledge about the industry and understand how different aspects of running a successful business fit together.

In addition to experience and education, having certain skills will also make you stand out from other candidates when applying for this role. Being able to effectively manage staff members, oversee operations, create budgets, solve customer complaints, and stay organized are all essential qualities of successful restaurant general managers. If you can demonstrate these skills during your interview process, then it may be enough to convince an employer that you are the right person for the job even without having a certificate.

Overall, having a restaurant general manager certificate may be beneficial if you are looking for employment in this field; however, it should not be considered an absolute necessity when applying for the position. Experience, education, and relevant skills are typically viewed as more important qualifications by employers when considering applicants for this role.

Related: Restaurant General Manager Resume Examples

FAQs About Restaurant General Manager Certifications

Q1. What is a restaurant general manager certification?

A1. Restaurant general manager certification is a professional credential that recognizes an individual’s expertise in managing the day-to-day operations of a restaurant. It is designed to demonstrate knowledge and skills related to the effective management of personnel, finances, operations, customer service, and food safety.

Q2. How do I obtain a restaurant general manager certification?

A2. To obtain a restaurant general manager certification, you must complete an approved training program or course and pass an exam administered by an accredited organization such as ServSafe or the National Restaurant Association (NRA).

Q3. What are the benefits of having a restaurant general manager certification?

A3. Having a restaurant general manager certification can help you stand out from other job applicants and demonstrate your commitment to professionalism in the industry. It also shows employers that you have the necessary skills to manage all aspects of running a successful restaurant. Additionally, it can provide access to higher salaries and greater career opportunities.

Q4. How long does it take to get certified as a restaurant general manager?

A4. The amount of time it takes to receive your certification as a restaurant general manager depends on which program or course you choose and how quickly you progress through it. Generally speaking, most programs require between six months and one year of study before taking the exam for certification.

Q5. Are there any prerequisites for becoming certified as a restaurant general manager?

A5: Generally speaking, no prerequisites are required for becoming certified as a restaurant general manager; however, some organizations may require applicants to have prior experience in the hospitality industry before they can take the exam for certification. Additionally, some courses may also have prerequisites such as basic math proficiency or food safety knowledge prior to enrollment in their program or course.