What does a Registered Sales Assistant do?
Published 3 min read
A registered sales assistant is responsible for providing customer service and support to clients in a financial institution. They may also be responsible for processing transactions, maintaining records, and providing information about products and services offered by the institution.
Registered Sales Assistant job duties include:
- Greeting customers and answering questions
- Answering phones and routing calls
- Processing customer orders and payments
- Managing customer accounts
- Handling customer complaints
- Coordinating with other departments to resolve customer issues
- Generating sales reports
- Monitoring inventory levels
- Ordering supplies as needed
Registered Sales Assistant Job Requirements
A Registered Sales Assistant must have a high school diploma or equivalent. They must also complete a training program and pass an exam to earn their certification. Some employers may require previous experience in a related field.
Registered Sales Assistant Skills
- Communication
- Listening
- Persuasion
- Serving customers
- Cashiering
- Stocking shelves
- Cleaning
- Organization
- Time management
- Prioritizing
- Multi-tasking
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How to become a Registered Sales Assistant
A Registered Sales Assistant (RSA) is a person who has completed an accredited course in responsible service of alcohol and has been issued with a certificate by the relevant State or Territory authority.
The main role of an RSA is to ensure that customers are served alcohol responsibly and in accordance with the law. In order to become an RSA, you must be at least 18 years of age and have completed an accredited RSA course.
There are a number of different organisations that offer accredited RSA courses, and the cost of the course will vary depending on the provider. Once you have completed the course, you will need to apply for a certificate from the relevant State or Territory authority.
Once you have been issued with a certificate, you will be able to work as an RSA in any licensed premises in the State or Territory in which you are registered. It is important to note that RSAs are not permitted to serve alcohol to intoxicated persons, and they may be required to refuse service to customers who appear to be intoxicated.
If you would like to become an RSA, there are a few things that you need to do:
1. Make sure that you are at least 18 years of age;
2. Complete an accredited RSA course;
3. Apply for a certificate from the relevant State or Territory authority; and
4. Start working in a licensed premises!
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