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What does a Quality Assurance Specialist do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A Quality Assurance Specialist is responsible for ensuring that products and services meet the needs and expectations of customers. They may develop and implement quality control systems, conduct audits, and test products and services to ensure compliance with standards. Quality Assurance Specialists may also be responsible for training employees on quality assurance procedures and investigating customer complaints.

Quality Assurance Specialist job duties include:

  • Reviewing customer requirements and ensuring that they are met
  • Developing quality assurance plans
  • Designing and implementing testing procedures
  • Documenting and maintaining quality assurance records
  • Conducting audits to ensure compliance with quality assurance standards
  • Investigating customer complaints and non-conformance issues
  • Analyzing data to identify trends and areas for improvement
  • Preparing reports on quality assurance activities
  • Training other staff on quality assurance procedures
  • Monitoring changes in technology and industry standards

Quality Assurance Specialist Job Requirements

A Quality Assurance Specialist is responsible for ensuring the quality of products and services. They develop and implement quality assurance programs, conduct audits, and test products and services to ensure compliance with quality standards. Quality Assurance Specialists typically have a bachelor's degree in quality assurance or a related field. They may also be certified by the American Society for Quality (ASQ). Quality Assurance Specialists must have strong attention to detail, problem-solving skills, and analytical skills.

Quality Assurance Specialist Skills

  • Analytical skills
  • Attention to detail
  • Communication skills
  • Computer skills
  • Creativity
  • Critical thinking
  • Flexibility
  • Interpersonal skills
  • Organizational skills
  • Patience
  • Problem-solving skills
  • Research skills

Related: Top Quality Assurance Specialist Skills: Definition and Examples

How to become a Quality Assurance Specialist

A Quality Assurance Specialist is responsible for ensuring that products and services meet the set standards of quality. They develop and implement quality control systems, monitor production processes and test finished products. A Quality Assurance Specialist also investigates customer complaints and takes corrective action when necessary.

To become a Quality Assurance Specialist, you will need to have a strong background in mathematics and science. You should also be able to effectively communicate with other members of the team, as well as customers. Additionally, problem-solving skills and attention to detail are essential in this role.

If you possess these skills and qualities, then a career as a Quality Assurance Specialist may be right for you!

Related: Quality Assurance Specialist Resume Example

Related: Quality Assurance Specialist Interview Questions (With Example Answers)

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Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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