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What does a Quality Assurance Associate do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A quality assurance associate is responsible for ensuring that products meet quality standards. They may develop and implement quality control plans, inspect products, and test products to ensure they meet specifications. Quality assurance associates may also investigate customer complaints and work with other departments to resolve quality issues.

Quality Assurance Associate job duties include:

  • Examine products and materials for defects or deviations from specifications
  • Inspect production equipment to ensure proper functioning
  • Investigate customer complaints about product quality
  • Monitor all aspects of production to identify opportunities for improvement
  • Maintain detailed records of quality assurance data
  • Prepare reports on quality assurance findings
  • Recommend changes to improve production methods, processes, or materials
  • Collaborate with other departments to resolve quality issues
  • Train new employees in quality assurance procedures

Quality Assurance Associate Job Requirements

A Quality Assurance Associate typically needs at least a bachelor's degree in quality assurance or a related field. Certification is also often required, and experience working in quality assurance is helpful. Quality Assurance Associates need strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills. They must be able to work independently and be detail-oriented.

Quality Assurance Associate Skills

  • Analytical skills
  • Attention to detail
  • Communication skills
  • Computer skills
  • Creativity
  • Critical thinking
  • Flexibility
  • Interpersonal skills
  • Organizational skills
  • Problem-solving skills
  • Research skills
  • Time management skills

Related: Top Quality Assurance Associate Skills: Definition and Examples

How to become a Quality Assurance Associate

There are many steps that one must take in order to become a quality assurance associate. The first and most important step is to have a strong desire to help others and make a difference in the world. Secondly, one must be able to obtain a bachelor’s degree in quality assurance or a related field.

After completing a degree, the next step is to find an entry-level position in quality assurance within a company. Once you have gained some experience, you can then apply for positions that are more senior. To advance further in your career, you may also choose to obtain a master’s degree or even a PhD in quality assurance or a related field.

The most important qualities that a quality assurance associate must possess are excellent communication skills, strong analytical and problem-solving abilities, and great attention to detail. With these skills, you will be able to effectively identify issues and work with others to find solutions that improve the overall quality of products or services.

Related: Quality Assurance Associate Resume Example

Related: Quality Assurance Associate Interview Questions (With Example Answers)

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Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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