Log InSign Up
Article

What does a Quality Assurance Coordinator do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A quality assurance coordinator is responsible for ensuring that products and services meet all company and customer standards. They develop and implement quality control plans, conduct audits, and investigate customer complaints. Quality assurance coordinators also train employees on quality control procedures and develop policies to prevent future problems.

Quality Assurance Coordinator job duties include:

  • Reviewing and approving quality assurance documents
  • Coordinating quality assurance activities
  • Performing quality assurance audits
  • Investigating customer complaints
  • Analyzing data to identify trends
  • Developing and implementing corrective actions
  • Training employees on quality assurance procedures
  • Maintaining records of quality assurance activities
  • Reporting quality assurance findings to management

Quality Assurance Coordinator Job Requirements

A Quality Assurance Coordinator typically needs a bachelor's degree in quality assurance or a related field. Some employers may prefer candidates who have a master's degree or certification in quality assurance. Quality Assurance Coordinators typically need several years of experience working in quality assurance or a related field before being promoted to this role.

Quality Assurance Coordinator Skills

  • Auditing
  • Investigating
  • Analyzing
  • Reporting
  • Coordinating
  • Quality Control
  • Quality Assurance
  • Documentation
  • Process Improvement
  • Training
  • Problem Solving

Related: Top Quality Assurance Coordinator Skills: Definition and Examples

How to become a Quality Assurance Coordinator

A Quality Assurance Coordinator is responsible for ensuring that products and services meet the set standards of quality. They develop and implement quality control procedures, inspect products and services, and oversee the work of technicians. Quality Assurance Coordinators also train other employees on quality control procedures.

To become a Quality Assurance Coordinator, you will need to have a strong understanding of quality control procedures. You should be able to develop and implement new quality control procedures, as well as train other employees on how to follow them. In addition, you will need to be able to identify problems with products or services and work with other employees to find solutions.

Related: Quality Assurance Coordinator Resume Example

Related: Quality Assurance Coordinator Interview Questions (With Example Answers)

Editorial staff

Photo of Brenna Goyette, Editor

Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

Similar articles