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What does a Mailroom Clerk do?

Learn all about Mailroom Clerk duties, skills and much more. Get expert advice on how to become a Mailroom Clerk.

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A mailroom clerk is responsible for receiving, sorting, and delivering mail. They may also be responsible for managing the office's incoming and outgoing mail.

Mailroom Clerk job duties include:

  • Collect, sort, and distribute incoming mail.
  • Send outgoing mail.
  • Process and deliver packages.
  • Maintain inventory of shipping supplies.
  • Keep records of outgoing and incoming mail.
  • Monitor mailroom equipment and place service calls when necessary.
  • Train new employees on mailroom procedures.
  • Develop and implement strategies to improve mailroom efficiency.
  • Stay up-to-date on postal regulations.

Mailroom Clerk Job Requirements

There are no specific education requirements for a mailroom clerk, but most employers prefer candidates with a high school diploma or equivalent. Some on-the-job training may be provided. Certification is not required, but some mailroom clerks may choose to become certified through the National Mail Handler's Association. Experience is not required, but it may be helpful.

Mailroom Clerk Skills

  • Time management
  • Organization
  • Prioritization
  • Communication
  • Interpersonal skills
  • Problem solving
  • Flexibility
  • Customer service
  • Data entry
  • Accuracy
  • Attention to detail

Related: Top Mailroom Clerk Skills: Definition and Examples

How to become a Mailroom Clerk

A mailroom clerk is an important position in any company that relies on physical mail to communicate with clients or customers. The mailroom clerk is responsible for sorting, organizing, and delivering mail within the company. In order to become a mailroom clerk, there are a few things you will need to do.

First, it is important that you have strong organizational skills. This job requires you to keep track of a lot of different pieces of mail, and being able to stay organized will be key to your success. You should also be comfortable working with computers, as you will likely be using a computer to track incoming and outgoing mail.

If you have these basic skills, the next step is to find a company that is hiring mailroom clerks. Many companies list their open positions on job boards or online, so start your search there. Once you find a position that interests you, be sure to read the job description carefully and make sure you meet all of the qualifications listed.

Once you have found a position and been hired as a mailroom clerk, the next step is to learn the ins and outs of the job. This may include shadowing another employee or attending training sessions provided by the company. Pay close attention and take good notes so that you can be the best possible mailroom clerk for your new employer.

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