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Top 10 Mailroom Clerk Certifications

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Updated 16 min read

Certifications are important for a mailroom clerk in the job market because they demonstrate a level of proficiency and knowledge in their field. A certification can help a mailroom clerk stand out from other applicants, as it provides evidence that they have the skills necessary to perform the duties of the job. Additionally, certifications can provide credibility and increase the chances of being hired. Certifications also show employers that an individual has taken the initiative to learn more about their profession, which may make them more attractive to employers looking for reliable and knowledgeable employees.

This article reviews some of the top certifications for Mailroom Clerks and explains how they can help to advance a mailroom clerk's career.

What are Mailroom Clerk Certifications?

Mailroom Clerk Certification is a certification program designed to provide mailroom clerks with the knowledge and skills necessary to perform their job duties effectively. The certification is typically offered through a professional organization, such as the National Association of Mailroom Clerks (NAMC), and includes courses on topics such as mail sorting, delivery, and security. Certification can also include additional training in areas like customer service, computer applications, and postal regulations.

Having a Mailroom Clerk Certification can help demonstrate to employers that an individual has the skills and knowledge necessary for the role. It can also give them an advantage when applying for jobs or promotions. Additionally, having certification may make it easier for mailroom clerks to obtain continuing education credits needed to maintain their certification status. Finally, it may provide mailroom clerks with access to resources and information that could help them stay current on industry developments or trends.

Pro Tip: When looking to become a mailroom clerk, consider completing a certification program. These programs offer hands-on training and provide you with the skills and knowledge necessary to excel in this position. Additionally, having a certification on your resume can help you stand out from other job applicants and give employers the assurance that you are qualified for the role.

Related: What does a Mailroom Clerk do?

Top 10 Mailroom Clerk Certifications

Here’s our list of the best certifications available to Mailroom Clerks today.

1. Certified Mailroom Clerk (CMC)

Certified Mailroom Clerk (CMC) is a certification program offered by the National Association of Certified Mailroom Clerks (NACMC). The program is designed to provide mailroom clerks with the skills and knowledge needed to effectively manage and process incoming and outgoing mail. It also provides training on how to handle customer service inquiries, as well as proper handling of packages and other mail-related items.

The CMC program consists of two parts: an online course and a hands-on exam. The online course covers topics such as postal regulations, customer service, mail processing, inventory management, and more. The hands-on exam tests the applicant's knowledge in these areas.

The entire process usually takes between four to six weeks to complete. To get started, applicants must first register for the CMC program through the NACMC website or contact their local chapter for more information. Once registered, applicants will receive an email with instructions on how to access the online course materials.

The cost of the CMC program varies depending on whether you take it online or in person at a local chapter meeting. Online courses typically cost around $200 while in-person courses can range from $400-$600 depending on location and instructor fees.

2. Certified Professional Mailroom Manager (CPMM)

Certified Professional Mailroom Manager (CPMM) is a certification program offered by the National Association of Postal Supervisors (NAPS). It is designed to recognize individuals who have achieved a level of excellence in managing mailroom operations. The certification requires passing an exam that covers topics such as postal regulations, mail processing, customer service, and operations management.

It typically takes about two months to complete the CPMM program, depending on how quickly you can study and prepare for the exam. To get started, you will need to register with NAPS and pay the registration fee. After registering, you will receive a study guide that outlines all of the topics covered on the exam. You will also be able to access online resources such as webinars and practice exams. Once you are ready to take the exam, you will need to schedule an appointment with NAPS and pay the examination fee.

The cost of obtaining your CPMM certification varies depending on whether or not you choose to take advantage of any additional resources offered by NAPS. In general, it costs around $400-$500 for the registration fee plus any additional fees associated with taking advantage of extra resources or scheduling an appointment for the exam.

3. Certified Postal Operations Manager (CPOM)

Certified Postal Operations Manager (CPOM) is a certification program offered by the National Postal Forum (NPF). This certification is designed to help postal operations managers gain a better understanding of the critical aspects of mail delivery and customer service. CPOM certification is intended for professionals who are responsible for managing postal operations, including mail processing, customer service, and distribution.

The CPOM certification program consists of three components: an online course, an in-person workshop, and a final exam. The online course covers topics such as postal regulations, customer service principles, mail processing systems, and more. The in-person workshop focuses on practical application of the concepts learned in the online course. The final exam tests knowledge acquired from both components.

The cost for the CPOM certification program varies depending on the provider chosen; however, it typically ranges from $500-$1,000 USD. It generally takes around 6 months to complete all components of the program and become certified.

To get certified as a CPOM you must first register with NPF and complete all three components of the program – online course, in-person workshop, and final exam – within 18 months. After completing all components successfully you will receive your certificate of completion from NPF which you can use to demonstrate your expertise in postal operations management.

4. Certified Mail Center Manager (CMMC)

Certified Mail Center Manager (CMMC) is a service that provides businesses and organizations with a secure and convenient way to manage their mail. It is an online system that allows users to track, manage, and receive certified mail from the United States Postal Service (USPS).

The CMMC process begins when the customer creates an account with the USPS. The customer then enters information about their mailing address, contact information, and other necessary details. Once this information is entered, the customer can then create orders for certified mail. These orders are sent to a designated USPS Certified Mail Center where they will be processed and mailed out.

The time it takes to receive certified mail depends on the type of service chosen by the customer. Standard delivery can take anywhere from 2-9 days depending on distance while expedited services can arrive in as little as 1-2 days.

To get CMMC, customers must first create an account with the USPS by visiting their website or calling their customer service line. After creating an account, customers can begin ordering certified mail through the CMMC system. Customers also have the option of printing out labels for their packages online or at any local post office location.

The cost of CMMC varies depending on how many pieces of mail are being sent and what type of service is chosen (standard or expedited). Generally speaking, standard delivery costs between $3-$7 per piece while expedited services cost between $7-$20 per piece.

5. Certified Mailroom Supervisor (CMS)

Certified Mailroom Supervisor (CMS) is a professional certification that demonstrates an individual’s knowledge and skills in managing mailroom operations. The certification is designed to help mailroom supervisors develop the necessary skills to effectively manage their operations, improve efficiency, and ensure compliance with USPS regulations.

The CMS certification process typically takes between three to six months to complete. To become certified, individuals must pass a written exam administered by the National Association of Mailroom Professionals (NAMP). The exam covers topics such as postal regulations, mailroom management, customer service, and safety. After passing the exam, individuals must submit an application for certification and pay a fee of $125.

Once certified, individuals will receive a certificate from NAMP that verifies their credentials as a Certified Mailroom Supervisor. This certificate can be used to demonstrate expertise in mailroom management and may help increase job opportunities in the field.

6. Certified Logistics and Distribution Professional (CLDP)

Certified Logistics and Distribution Professional (CLDP) is a professional certification program offered by the American Society of Transportation and Logistics (AST&L). The CLDP certification is designed to recognize professionals who have demonstrated a high level of knowledge, skills, and abilities in the areas of logistics and distribution.

The CLDP certification requires applicants to complete an application process that includes an assessment of their professional experience, education, and training. Once approved, applicants must then pass a comprehensive exam that covers topics such as supply chain management, logistics operations, transportation management, inventory management, warehousing operations, customer service, and more.

The CLDP certification is valid for three years and can be renewed by completing continuing education credits or retaking the exam.

The cost for the CLDP certification depends on the type of membership you have with AST&L. For non-members it costs $500 to apply for the program plus $400 for the exam fee; members pay $400 to apply plus $200 for the exam fee.

7. Certified Mail Processing Technician (CMPT)

Certified Mail Processing Technician (CMPT) is a certification program offered by the United States Postal Service (USPS). It is designed to provide individuals with the knowledge and skills necessary to process mail efficiently and accurately. The certification is valid for three years and must be renewed every three years in order to remain valid.

To become certified, applicants must complete an online training course, pass a written exam, and demonstrate their ability to accurately process mail. The online training course typically takes about four hours to complete, and the written exam usually takes about two hours. Applicants must also demonstrate their ability to accurately process mail by passing a practical test administered by a USPS-certified instructor.

The cost of becoming certified depends on the type of certification chosen. Basic certification costs $50, while advanced certification costs $100. Renewal fees are lower than initial fees; basic renewal costs $25 while advanced renewal costs $50.

Once certified, individuals may work as Certified Mail Processing Technicians in any USPS facility or be employed by private companies that contract with the USPS for mail processing services. Certified Mail Processing Technicians are responsible for sorting mail according to size and destination, preparing packages for delivery, operating automated equipment used for sorting mail, and ensuring accuracy of all processed mail items.

8. Certified Shipping and Receiving Clerk (CSRC)

A Certified Shipping and Receiving Clerk (CSRC) is a professional certification designed to enhance the knowledge and skills of those working in shipping, receiving, and inventory control. It is issued by the National Association of Shipping and Receiving Clerks (NASRC).

The CSRC certification requires applicants to pass a comprehensive exam that covers topics such as shipping methods, inventory control, receiving operations, hazardous materials handling, and customer service. The exam consists of both multiple-choice questions and essay questions. Applicants must also complete an application form and submit it along with a fee to be eligible for the certification.

It typically takes around two weeks to receive your CSRC certification once you have successfully passed the exam.

To become certified as a CSRC, you must first meet certain eligibility requirements such as having at least six months of experience in shipping/receiving or inventory control. You must also have a high school diploma or equivalent degree. Once these requirements are met, you can register for the exam through NASRC’s website.

The cost of becoming certified as a CSRC varies depending on your location but typically ranges from $100-$250 USD. This cost includes the application fee, exam registration fee, and any other applicable fees associated with taking the exam.

9. Certified Document Management Professional (CDMP)

Certified Document Management Professional (CDMP) is a professional certification program that recognizes individuals who have achieved a level of proficiency in document management. The CDMP credential is offered by the Association for Information and Image Management (AIIM).

To become certified, candidates must pass an exam that covers topics such as document management principles, systems, processes, and best practices. Candidates must also demonstrate knowledge of industry standards and regulations related to document management.

The exam takes approximately two hours to complete and consists of multiple-choice questions. It can be taken at any AIIM-approved testing center or online through the AIIM website.

The cost for the exam is $395 for non-members and $295 for members of AIIM. There are no prerequisites for taking the exam; however, it is recommended that candidates have at least two years of experience in document management before attempting the exam.

10. Certified International Courier Manager (CICM).

Certified International Courier Manager (CICM) is a professional certification program designed to provide international courier professionals with the knowledge and skills necessary to manage and operate a successful international courier business. The CICM program is offered by the International Air Transport Association (IATA) and provides comprehensive training in all aspects of international courier operations, including customs regulations, freight forwarding procedures, document handling, customer service, and more.

The CICM program consists of three levels: Basic, Advanced, and Professional. Each level requires completion of an online exam as well as a practical assessment. To obtain the Basic certification, candidates must complete the online exam within 90 days of registering for the program. The Advanced and Professional certifications require additional study and experience in order to qualify for the exams.

The cost of the CICM program varies depending on which level you are pursuing. The Basic certification costs $195 USD; the Advanced certification costs $395 USD; and the Professional certification costs $595 USD. All fees are non-refundable once payment has been made.

To get started with your CICM program, you will need to register online at IATA’s website. Once registered, you will receive an email with instructions on how to access your course materials and take your exams. After completing each exam successfully, you will be awarded your respective certificate from IATA.

Do You Really Need a Mailroom Clerk Certificate?

The answer to this question depends on several factors. It is important to consider the type of job you are applying for and the specific requirements of that position. In some cases, a mailroom clerk certificate may be necessary in order to demonstrate to employers that you have the knowledge and skills required for the job.

For example, if you are applying for a mailroom clerk position at a large company, they may require you to have a certificate in order to prove your qualifications. This could include courses related to customer service, sorting and organizing mail, or understanding postal regulations. The certificate would demonstrate that you have been trained in these areas and can perform the tasks associated with the job.

On the other hand, if you are looking for an entry-level mailroom clerk position at a small business, it may not be necessary to have a certificate. In this case, your prior experience working in a similar role or having basic computer skills might be enough for the employer to hire you without additional certifications.

Ultimately, it is important to research what specific qualifications are required for each job before deciding whether or not you need a mailroom clerk certificate. If one is required then it is recommended that you pursue such certification so that employers can recognize your commitment and skill set.

Related: Mailroom Clerk Resume Examples

FAQs About Mailroom Clerk Certifications

1. What is a Mailroom Clerk Certification?

Answer: A Mailroom Clerk Certification is a professional certification that demonstrates an individual's knowledge and skills related to mailroom operations. The certification covers topics such as mail sorting, delivery, distribution, document management, and safety protocols.

2. How do I become certified as a Mailroom Clerk?

Answer: To become certified as a Mailroom Clerk, you must complete an approved training program and pass the associated exam. Some organizations may also require additional experience or education for certification eligibility.

3. What are the benefits of becoming a certified Mailroom Clerk?

Answer: Becoming a certified Mailroom Clerk can show employers that you have the skills necessary to perform mailroom duties efficiently and safely. Additionally, it can provide career advancement opportunities and increased job security by demonstrating your commitment to professional development.

4. How long does it take to receive my certification once I pass the exam?

Answer: Once you have passed the exam, your certification will typically be processed within 4-6 weeks and mailed to you in hard copy form or electronically via email depending on the certifying organization’s procedures.

5. Do I need to renew my certification every year?

Answer: Yes, most certifications must be renewed annually in order to stay valid and up-to-date with industry standards. Renewal usually requires completion of continuing education courses or re-examination of certain topics covered in the original certification process.

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Editor

Brenna Goyette

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Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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