Top 11 Mailroom Assistant Certifications

Certifications are important for a mailroom assistant in the job market as they provide evidence of an individual’s knowledge and skills to potential employers. They demonstrate that the mailroom assistant has the necessary qualifications and experience to perform their duties effectively. A certification also shows that the individual is committed to their profession, and has invested time and resources into developing their skillset. Certifications can also help a mailroom assistant stand out from other applicants, as employers may take them more seriously if they have a recognized certification on their resume. Ultimately, certifications can help a mailroom assistant secure better job opportunities and higher pay.

The purpose of this article is to review some of the top certifications for Mailroom Assistants and explain how they can help to advance their career.

What are Mailroom Assistant Certifications?

Mailroom assistant certification is a type of professional certification that verifies an individual’s skills and knowledge in mailroom operations. This certification can benefit mailroom professionals by providing them with a competitive edge in the job market, as employers may view candidates who are certified more favorably. It can also provide individuals with valuable credentials that can be used to increase their earning potential and advance their careers.

The certification process typically involves taking an exam administered by an accredited organization such as the National Mail Room Association (NMRA). The exam covers topics such as mail processing, sorting, document handling, distribution, safety, and customer service. Passing this exam demonstrates that the individual has mastered the necessary skills to effectively manage a mailroom.

In addition to providing individuals with greater job stability and opportunities for career advancement, having a mailroom assistant certification can also improve efficiency within the workplace by ensuring that staff members have the necessary knowledge to efficiently handle all tasks related to the mailroom. This can help organizations save time and money while ensuring accurate delivery of materials.

Pro Tip: Take advantage of online mailroom assistant certification courses to help you gain the necessary knowledge and skills to excel in your role. These courses typically cover topics such as mail sorting and distribution, customer service, and other relevant topics. Taking an online course can also save you time and money, as it allows you to study at your own pace and from the comfort of your own home.

Related: What does a Mailroom Assistant do?

Top 11 Mailroom Assistant Certifications

Here’s our list of the best certifications available to Mailroom Assistants today.

1. Certified Mailroom Professional (CMP)

Certified Mailroom Professional (CMP) is a professional certification program designed to recognize individuals who possess the skills and knowledge necessary to effectively manage a mailroom. The CMP program was created by the National Association of Mailroom Professionals (NAMP), a non-profit organization dedicated to promoting excellence in the mailroom industry.

The CMP program consists of an online assessment, which tests an individual’s knowledge of mailroom operations, procedures, and processes. Upon successful completion of the assessment, candidates will receive their official Certified Mailroom Professional certificate. Candidates must also complete continuing education requirements every two years in order to maintain their certification status.

The CMP program typically takes 4-6 weeks to complete depending on how quickly you are able to complete the online assessment. To get started with the CMP program, you must first register with NAMP and pay a one-time fee of $150 USD. This fee covers all costs associated with taking the assessment and receiving your certification materials. Once you have registered, you will be provided access to the online assessment and will be able to take it at your own pace.

Once you have successfully completed the online assessment, you will receive your official Certified Mailroom Professional certificate within 2-4 weeks via email or regular mail delivery depending on your preference.

The cost for obtaining Certified Mailroom Professional certification is $150 USD for registration fees plus any additional fees for continuing education courses if required after two years.

2. Certified Mail Center Manager (CMMC)

Certified Mail Center Manager (CMMC) is a program that provides businesses with an efficient and cost-effective way to manage their mail. The CMMC program allows businesses to send out certified mail, track the status of their mail, and receive notifications when their mail has been delivered. The program also offers a secure online portal for customers to access their information.

The process of getting Certified Mail Center Manager (CMMC) typically takes about two weeks from start to finish. To get started, you will need to contact the United States Postal Service (USPS) and provide them with your business’s name, address, contact information, and other relevant details. Once your application is approved, you will be sent a CMMC kit that includes all the materials needed to set up the service.

Once you have received your CMMC kit, you can begin using the service right away. You will be able to track your certified mail through the USPS website or through the CMMC portal. You can also use the portal to pay for postage and print labels for your certified mail pieces.

The cost of Certified Mail Center Manager (CMMC) varies depending on how much you plan to use it. Generally speaking, it costs around $50 per month plus any additional fees associated with sending out certified mail pieces.

3. Certified Mailroom Supervisor (CMS)

Certified Mailroom Supervisor (CMS) is a certification program designed to recognize mailroom professionals who have demonstrated expertise in the management and operation of a mailroom. The CMS certification is issued by the Association of Certified Mailroom Professionals (ACMP).

The CMS certification requires passing an exam that covers topics such as mailroom operations, customer service, safety, security, and compliance. The exam consists of multiple-choice questions and takes approximately two hours to complete.

To obtain the CMS certification, individuals must first submit an application to ACMP. Once approved, they can then register for the exam and pay a fee of $175 USD. The fee includes an application processing fee and the cost of the exam itself. After passing the exam, individuals will receive their official CMS certificate in approximately four weeks.

The ACMP also offers continuing education courses for those who wish to maintain their CMS certification. These courses are offered online or in person and require a fee ranging from $50 - $100 USD depending on the course type.

4. Certified Mailroom Technician (CMT)

Certified Mailroom Technician (CMT) is a certification program designed to provide mailroom personnel with the knowledge and skills necessary to manage their mailroom operations. This certification is offered by the National Association of Mailroom Professionals (NAMP).

The CMT program consists of an online course, which includes modules on mailroom management, postal regulations, customer service, and other related topics. The course takes approximately 10-12 hours to complete. Once the course is completed, applicants must pass a final exam in order to receive their certification.

In order to get certified as a CMT, applicants must first register for the course online. After registering for the course, applicants will be given access to the online modules and materials needed to complete the program. The cost of registration is $199 USD.

Once applicants have successfully completed the course and passed the final exam, they will receive their official CMT certification card within two weeks of passing their exam.

5. Certified Postal Clerk (CPC)

Certified Postal Clerk (CPC) is a certification program offered by the United States Postal Service (USPS). It is designed to provide postal clerks with the knowledge and skills they need to perform their duties in a professional manner. The program consists of four levels of certification, each requiring progressively more advanced training and experience.

To obtain the CPC designation, individuals must complete an approved training program, pass an examination, and meet certain eligibility requirements. The training program typically takes up to six months to complete and includes both classroom instruction and on-the-job training.

To be eligible for the CPC program, applicants must be at least 18 years old, have a valid driver’s license or other government-issued identification card, and have no criminal record or history of dishonesty. Applicants must also pass a background check and drug test prior to being accepted into the program.

The cost for the CPC program varies depending on the level of certification being sought. Generally speaking, it can range from $500-$1,000 for Level 1 certification; $800-$1,500 for Level 2; $1,200-$2,000 for Level 3; and $2,000-$4,000 for Level 4.

6. Certified Mail Services Specialist (CMSS)

Certified Mail Services Specialist (CMSS) is a service offered by the United States Postal Service (USPS). It is a secure way to send mail that requires an extra layer of security and tracking. The sender can request a return receipt for the mail, which is then sent back to them when the mail has been delivered. CMSS also offers insurance for up to $25,000 in case of loss or damage.

The process typically takes about 2-3 days from the time it is sent until it reaches its destination. To get Certified Mail Services Specialist, you must fill out a form at your local post office or online through USPS’s website. The cost varies depending on the weight and size of the package, but generally starts at around $6.00 for domestic shipments.

7. Certified Document Processor (CDP)

Certified Document Processor (CDP) is a certification program designed to recognize the professional skills and knowledge of those who process documents. It is administered by the Institute of Certified Records Managers (ICRM).

The CDP certification requires applicants to demonstrate their proficiency in document processing, including filing, organizing, indexing, retrieving and archiving records. The program also covers topics such as data security and privacy regulations. To become certified, applicants must pass an exam that tests their knowledge of document processing principles and techniques.

The CDP certification process typically takes about four to six weeks to complete. Applicants must first submit an application form along with supporting documentation such as a resume and references. Once approved, they will receive a study guide with sample questions and other materials needed for the exam. After studying for the exam, applicants can register for the test at any ICRM authorized testing center or online through Pearson VUE.

The cost of the CDP certification varies depending on whether you take the exam online or in person at a testing center. Online exams typically cost around $200 USD while in-person exams are usually priced between $250-400 USD.

8. Certified Logistics and Distribution Manager (CLDM)

Certified Logistics and Distribution Manager (CLDM) is a professional certification program offered by the American Society of Transportation and Logistics (AST&L). The CLDM certification is designed to recognize individuals who have achieved a high level of competence in the area of logistics and distribution management.

The CLDM certification requires applicants to demonstrate their knowledge, skills, and abilities in the areas of transportation, inventory management, supply chain management, warehousing, customer service, quality assurance, and other related topics. To qualify for the CLDM certification program, applicants must have at least five years of experience in logistics or distribution management.

The CLDM certification program consists of three phases: an application process; an examination; and a final review by an independent board. The application process includes submitting a resume and providing references from employers or supervisors who can attest to your experience in logistics or distribution management. Once approved for the program, applicants will be required to take a written exam that covers various aspects of logistics and distribution management. After passing the exam with a score of at least 70%, applicants will be eligible for final review by an independent board.

The entire process typically takes about six months to complete from start to finish. The cost for the CLDM certification program varies depending on where you live but generally ranges between $500-$1,000 USD.

9. Certified Shipping and Receiving Clerk (CSRC)

A Certified Shipping and Receiving Clerk (CSRC) is a professional certification that demonstrates an individual’s knowledge and expertise in shipping and receiving operations. The certification is designed to help employers identify qualified individuals who can handle the responsibilities of shipping and receiving goods in a safe, efficient, and compliant manner.

The CSRC certification is offered by the American Purchasing Society (APS). To earn the certification, applicants must pass an exam that covers topics such as safety regulations, inventory management, shipping methods, customs clearance procedures, and more. The exam includes both multiple-choice questions and practical exercises.

It typically takes 4-6 weeks to complete the coursework required to take the CSRC exam. Applicants must have at least two years of experience in shipping and receiving operations or have completed a minimum of 10 hours of APS-approved training courses prior to taking the exam.

The cost for the CSRC exam varies depending on whether you are an APS member or non-member. For members, the cost is $250 USD; for non-members it is $350 USD.

10. Certified Postal Automation Technician (CPAT)

Certified Postal Automation Technician (CPAT) is a certification program offered by the United States Postal Service (USPS). It is designed to help prepare individuals for positions as automation technicians in USPS operations. The CPAT program consists of two parts: an online course and a hands-on assessment. The online course provides instruction on how to use and maintain USPS automation equipment, as well as how to troubleshoot and repair it. It also covers topics such as safety procedures, customer service, and other related topics.

The hands-on assessment portion of the certification requires participants to demonstrate their knowledge and skills in the operation, maintenance, and repair of USPS automation equipment. This includes tasks such as installing new equipment, performing preventive maintenance checks, repairing malfunctioning equipment, and troubleshooting system problems.

The CPAT program typically takes about three months to complete. To get certified, applicants must first register with the USPS website and pay an application fee of $150. After completing the online coursework and passing the hands-on assessment, applicants will receive their official CPAT certificate.

The cost of the CPAT certification varies depending on where you take the coursework and assessment. Generally speaking, however, it can range from $500-$1000 for both components combined.

11. Certified Mail Sorter/Processor (CMSP).

Certified Mail Sorter/Processor (CMSP) is a certification program offered by the United States Postal Service (USPS). It is designed to provide employees with the knowledge and skills needed to perform mail sorting and processing tasks. The program consists of two parts: an online course and an in-person exam.

The online course takes approximately 8 hours to complete and includes topics such as mail sorting, labeling, weighing, and tracking. After completing the course, individuals must pass a written exam that covers all of the material they learned in the course. Upon passing the exam, individuals will be awarded their CMSP certification.

To get certified, individuals must register for the CMSP program on the USPS website or contact their local USPS office for more information. The cost of the program varies depending on how many courses are taken; however, it typically ranges from $100-$200 per person.

Once certified, individuals can apply for jobs at USPS offices or other organizations that require mail sorting/processing skills. They may also receive discounts on postal services and products from USPS partners.

Do You Really Need a Mailroom Assistant Certificate?

The answer to this question depends on the job you are applying for. If the job requires a Mailroom Assistant Certificate, then yes, you do need one in order to be eligible for the position. On the other hand, if the job does not require a certificate, then you may not need one.

It is important to keep in mind that having a Mailroom Assistant Certificate can make you more competitive and knowledgeable about the role of a mailroom assistant. The certificate shows that you have taken the time to learn about the specific duties associated with the job and that you are committed to doing your best. Additionally, employers may view those who have taken the extra step of getting certified as more motivated and responsible than those without certification.

Ultimately, if you have your heart set on becoming a mailroom assistant but don’t yet have a certificate, it is definitely worth looking into obtaining one. It could potentially open up more opportunities for employment and give you an edge over other applicants who don’t have it.

Related: Mailroom Assistant Resume Examples

FAQs About Mailroom Assistant Certifications

Q1: What is a Mailroom Assistant Certification?

A1: A Mailroom Assistant Certification is a certification program offered by various organizations that provide training and education in mailroom operations and management. The certification covers topics such as postal regulations, delivery procedures, mail sorting techniques, and customer service.

Q2: What are the benefits of becoming a certified Mailroom Assistant?

A2: Becoming a certified Mailroom Assistant can help you increase your knowledge of mailroom operations, demonstrate your skills to employers, and improve your career prospects. Additionally, many employers prefer to hire certified professionals due to their increased level of expertise.

Q3: How do I become certified as a Mailroom Assistant?

A3: To become certified as a Mailroom Assistant, you must complete an approved certification program from an accredited institution. These programs typically involve classes in postal regulations, delivery procedures, mail sorting techniques, customer service, and more.

Q4: How long does it take to complete the certification process?

A4: The length of time required to complete the certification process varies depending on the institution offering the program. Generally speaking, most programs require between 6-12 months of coursework or equivalent experience for completion.

Q5: Are there any prerequisites for becoming a certified Mailroom Assistant?

A5: Most institutions require applicants to have at least 1 year of work experience in mailroom operations before they can be eligible for certification. Additionally, some programs may also require applicants to pass an exam before they are granted certification status.