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What does a Mailroom Assistant do?

Learn all about Mailroom Assistant duties, skills and much more. Get expert advice on how to become a Mailroom Assistant.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A mailroom assistant is responsible for sorting, delivering, and sometimes even creating outgoing mail for an organization. They may also be responsible for handling incoming packages and other deliveries.

Mailroom Assistant job duties include:

  • Receive, sort and distribute incoming mail and packages
  • Process outgoing mail and packages
  • Maintain inventory of shipping supplies
  • Keep mailroom clean and organized
  • Monitor incoming and outgoing mail for compliance with postal regulations
  • Assist with office moves by packing and unpacking boxes of files and equipment
  • Load and operate mailing machines
  • Perform data entry of mailing addresses
  • Train new employees on mailroom procedures

Mailroom Assistant Job Requirements

There are no formal education requirements for a mailroom assistant, although some employers may prefer candidates with a high school diploma or equivalent. There is also no specific certification required, although some on-the-job training may be necessary. Previous experience working in a mailroom or similar environment is often helpful, but not always required. The most important qualities for a successful mailroom assistant are attention to detail, good organizational skills, and the ability to lift and carry heavy packages.

Mailroom Assistant Skills

  • Punctual
  • Reliable
  • Good organizational skills
  • Able to lift heavy packages
  • Familiar with mail sorting equipment
  • Attention to detail
  • Good customer service skills
  • Able to work independently
  • Able to work well under pressure
  • Multi-tasking ability
  • Team player

Related: Top Mailroom Assistant Skills: Definition and Examples

How to become a Mailroom Assistant

A mailroom assistant is responsible for sorting and delivering mail within a company. They may also be responsible for preparing outgoing mail for shipment. To become a mailroom assistant, you will need to have strong organizational skills and be able to lift heavy packages. You will also need to be able to work well under pressure, as the job can be fast-paced at times.

If you are interested in becoming a mailroom assistant, the first step is to research the position and learn about the duties and responsibilities. Once you have a good understanding of what the job entails, you can begin searching for open positions. Start by checking with your local post office or searching online job boards. When applying for a position, be sure to include your organizational skills and ability to lift heavy packages in your cover letter.

Once you have secured a position, it is important to be punctual and reliable. Mailroom assistants must be able to work quickly and efficiently while maintaining a high level of accuracy. Pay close attention to detail and follow all company procedures when sorting and delivering mail. If you are able to perform your duties in a professional and efficient manner, you will be an asset to any company’s mailroom team.

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