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What does a Communications Manager do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 4 min read

A Communications Manager is responsible for planning, implementing, and overseeing communication strategies and initiatives for an organization. They develop and maintain relationships with key stakeholders, manage crisis communications, and create and execute internal and external communication plans.

Communications Manager job duties include:

  • Developing and implementing communications strategies
  • Drafting and issuing press releases
  • Liaising with journalists and managing media relations
  • Organizing and overseeing publicity events
  • Writing and editing content for various communications materials, such as newsletters, brochures, website content, etc.
  • Managing social media accounts and creating online content
  • Developing marketing campaigns
  • Conducting market research and analyzing data to identify opportunities for promoting the organization and its products/services
  • Managing budgets and tracking expenditure

Communications Manager Job Requirements

A communications manager typically oversees all communication for a company, including PR, marketing, and advertising. They are responsible for creating and maintaining a positive image for the company, as well as increasing brand awareness. In order to be a communications manager, one typically needs a bachelor's degree in communications, public relations, or a related field. Additionally, many companies prefer candidates who have experience working in communications or a related field. Some companies may also require certification in public relations or another related field.

Communications Manager Skills

  • Public Speaking
  • Writing
  • Editing
  • Research
  • Strategic Planning
  • Media Relations
  • Crisis Communications
  • Employee Communications
  • Event Planning
  • Budgeting
  • Social Media

Related: Top Communications Manager Skills: Definition and Examples

How to become a Communications Manager

There are many different types of communication managers, but the one thing they all have in common is the ability to effectively manage communication within an organization. If you want to become a communication manager, there are a few things you need to know.

First, you need to be an excellent communicator yourself. This means being able to clearly and concisely communicate your own ideas, as well as understand and respond to the ideas of others. You also need to be able to manage multiple communication channels effectively, including email, social media, and face-to-face interactions.

Second, you need to have strong organizational skills. This includes being able to plan and execute communication strategies, as well as track and report on their effectiveness. It also means being able to manage multiple projects simultaneously and keeping everyone on track.

Third, you need to be a good problem solver. Communication managers are often called upon to troubleshoot communication problems within an organization. This means being able to quickly identify the root cause of a problem and develop a solution that meets the needs of all involved parties.

If you have these skills and qualities, then you have what it takes to become a successful communication manager.

Related: Communications Manager Resume Example

Related: Communications Manager Interview Questions (With Example Answers)

Editorial staff

Photo of Brenna Goyette, Editor

Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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