What does a Communications Technician do?

Learn all about Communications Technician duties, skills and much more. Get expert advice on how to become a Communications Technician.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A communications technician is responsible for the installation, maintenance, and repair of communications systems. They may work with a variety of systems, including telephone, cable television, internet, and radio.

Communications Technician job duties include:

  • Installing and maintaining communications equipment
  • Conducting tests on communications equipment
  • Troubleshooting communications equipment
  • Repairing communications equipment
  • Adjusting communications equipment
  • Maintaining records of communications equipment maintenance and repairs
  • Coordinating with other technicians to install or repair complex communications systems
  • Training users on how to operate communications equipment
  • Monitoring communications systems for proper functioning

Communications Technician Job Requirements

A communications technician is responsible for installing and maintaining communications equipment. They may also be responsible for troubleshooting equipment when it is not working properly. A high school diploma or equivalent is typically required for this position, although some employers may prefer or require postsecondary education, such as an associate's degree in electronics. Certification from a trade organization, such as the Electronics Technicians Association, may also be required or preferred by some employers. Previous experience working with communications equipment is also helpful.

Communications Technician Skills

  • Communication
  • Technical
  • Writing
  • Editing
  • Proofreading
  • Grammar
  • Punctuation
  • Layout
  • Design
  • Photography
  • Web design

Related: Top Communications Technician Skills: Definition and Examples

How to become a Communications Technician

In order to become a Communications Technician, it is important to have a strong understanding of electronic equipment and how it works. It is also important to be able to troubleshoot and repair any issues that may arise with this equipment. Excellent customer service skills are also a must, as you will be working closely with clients to ensure their needs are met.

Education-wise, most employers will require at least a high school diploma or equivalent. However, completing a post-secondary program in electronics or communications technology can give you a leg up on the competition and make you more attractive to potential employers. Many of these programs can be completed online or at a local community college.

Once you have the necessary education and training, it is time to start searching for jobs. The best place to start your search is online, on job boards or websites like You can also check with your local chamber of commerce or business association for job postings in your area.

When applying for jobs, be sure to highlight your experience and training with electronic equipment and communications systems. Also, emphasize your ability to provide excellent customer service. With the right qualifications and attitude, you can land the job of your dreams and start a rewarding career as a Communications Technician!

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