What does a Commercial Account Manager do?
Published 3 min read
A Commercial Account Manager is responsible for managing a company's commercial accounts. This includes developing and maintaining relationships with customers, as well as overseeing the account management team. The Commercial Account Manager is also responsible for ensuring that the company's commercial accounts are profitable and meet the company's objectives.
Commercial Account Manager job duties include:
- Develop and maintain relationships with commercial clients
- Understand the needs of commercial clients and provide solutions
- Manage a portfolio of commercial accounts
- Negotiate contracts with commercial clients
- Develop and implement account plans for each commercial client
- Achieve agreed upon sales targets and KPIs
- Monitor competitor activity and market trends
- Prepare reports on account activity and performance
- Provide input into the development of marketing plans and strategies
Commercial Account Manager Job Requirements
A commercial account manager is responsible for managing a company's sales and accounts. They work with customers to ensure that they are satisfied with their purchase, and they also work with other departments within the company to ensure that the products or services are delivered as promised. In order to be a commercial account manager, one must have a bachelor's degree in business or a related field. Additionally, experience in customer service, sales, or account management is required.
Commercial Account Manager Skills
- Communication
- Organization
- Time Management
- Customer Service
- Sales
- Negotiation
- Presentation
- Closing
- Prospecting
- Territory Management
- Account Management
Related: Top Commercial Account Manager Skills: Definition and Examples
How to become a Commercial Account Manager
A commercial account manager is responsible for developing and maintaining relationships with commercial clients. They work closely with clients to understand their needs and provide solutions that meet their requirements. In order to become a commercial account manager, you will need to have strong communication and interpersonal skills. You should also be able to think strategically and have a good understanding of the sales process. Additionally, it is helpful to have some experience in the industry in which you will be working.
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