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Top 11 Commercial Account Manager Certifications

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Updated 19 min read

Certifications are important for a commercial account manager in the job market because they demonstrate that the individual has the knowledge and skills necessary to manage commercial accounts. Certifications provide employers with evidence that an individual is qualified for the position, as well as assurance that they have been trained in best practices. Furthermore, certifications can give a commercial account manager an edge over other applicants by showing potential employers their commitment to professional development and dedication to their craft.

This article reviews several of the top certifications for Commercial Account Managers and explains how they can help to advance a Commercial Account Manager's career.

What are Commercial Account Manager Certifications?

Commercial Account Manager Certification is a professional certification program designed for individuals who want to advance their career in the field of commercial account management. This certification provides knowledge and skills necessary to effectively manage customer accounts, identify sales opportunities and develop comprehensive strategies to secure and retain long-term customers. The certification covers important aspects such as customer relationship management, sales strategy development, financial statement analysis, industry trends, negotiation techniques, and more.

The Commercial Account Manager Certification can help individuals gain an edge in the job market by validating their expertise in managing commercial accounts. It demonstrates to employers that the individual has a strong understanding of best practices and strategies for managing customer accounts. The certification also serves as a stepping stone for those looking to move up in their career and offers access to industry insights as well as networking opportunities with other professionals. With this certification, individuals are better equipped to establish relationships with current customers while developing new business through prospecting activities. In addition, they can use the certification as a tool to increase their value within the organization by improving their ability to identify potential opportunities and make informed decisions based on data analysis.

Pro Tip: When considering a commercial account manager certification, make sure to research the various certifications available and choose one that is well-respected in the industry and provides the most comprehensive training and education. Additionally, look for certifications that are tailored to your specific field of expertise or job role to ensure you get the most out of your investment.

Related: What does a Commercial Account Manager do?

Top 11 Commercial Account Manager Certifications

Here’s our list of the best certifications available to Commercial Account Managers today.

1. Certified Professional Account Manager (CPAM)

Certified Professional Account Manager (CPAM) is a professional certification program designed to recognize and reward professionals who demonstrate excellence in the field of account management. The CPAM certification is offered by the American Institute of Certified Professional Account Managers (AICPAM).

The CPAM certification is awarded to individuals who have demonstrated a mastery of the principles, concepts, and practices of account management. It is intended for those who wish to advance their careers in this field. The certification requires candidates to pass an exam that covers topics such as financial analysis, customer relationship management, sales strategies, and project management.

It typically takes between six months and one year to complete the CPAM certification program. Candidates must first submit an application and pay an application fee before they can take the exam. Once the application has been approved, candidates must complete a series of online courses that cover all areas of account management. After completing these courses, candidates must pass a comprehensive exam in order to receive their CPAM certification.

The cost for the CPAM certification varies depending on where you live and how many courses you need to take. Generally speaking, it costs around $2,000-$3,000 USD for the entire program.

2. Certified Business Account Manager (CBAM)

Certified Business Account Manager (CBAM) is a professional certification that demonstrates a high level of expertise in the field of business account management. CBAM certification is awarded by the Institute of Certified Business Account Managers (ICBAM).

The CBAM certification program is designed to provide individuals with the knowledge and skills necessary to effectively manage business accounts. The program consists of five modules, each focusing on different aspects of account management. These include: financial accounting, customer service, sales and marketing, project management, and risk management. Upon completion of all five modules, individuals will be eligible for the CBAM certification.

It typically takes between six months and one year to complete all five modules and become certified. Each module requires an independent study period as well as hands-on experience in the field. In addition to completing the coursework, applicants must pass a final exam with a score of 80% or higher in order to receive their CBAM certification.

The cost for obtaining your CBAM certification varies depending on which institution you choose to take your courses from. Generally speaking, it can cost anywhere from $2,000-$4,000 USD for all five modules and the final exam fee.

In order to obtain your CBAM certification you must meet certain requirements including having at least three years of relevant work experience or a degree in business administration or related field. Additionally, you must have completed at least one year of professional development training within the past two years prior to taking the exam.

3. Certified Financial Account Manager (CFAM)

Certified Financial Account Manager (CFAM) is a professional certification program designed to help financial account managers gain the knowledge and skills necessary to manage client accounts effectively. The program is offered by the Institute of Certified Financial Account Managers (ICFAM), a non-profit organization dedicated to providing financial professionals with the highest quality education and training.

The CFAM program consists of four levels: Level 1, Level 2, Level 3, and Level 4. Each level requires completion of specific coursework and a passing score on an exam. To complete the program, you must pass all four levels within two years.

The cost for the CFAM program varies depending on which level you are taking. Generally speaking, Level 1 costs $500, Level 2 costs $750, Level 3 costs $1,000, and Level 4 costs $1,250. In addition to these fees, there may be additional fees for materials used in each course.

To get your CFAM certification, you must first register with ICFAM and complete an application form. Once your application is approved, you will be given access to the online learning platform where you can begin your studies. You will then need to complete all four levels of coursework within two years in order to receive your certificate of completion from ICFAM.

4. Certified Corporate Account Manager (CCAM)

Certified Corporate Account Manager (CCAM) is a professional certification program designed to equip corporate account managers with the knowledge and skills necessary to effectively manage corporate accounts. The CCAM program is offered by the American Association of Corporate Account Managers (AACAM).

The CCAM certification requires applicants to complete an online course and pass a final exam. The course covers topics such as customer service, sales management, account management, relationship building, negotiations, and business strategy. The duration of the course varies depending on the individual's learning style and pace.

In order to obtain the CCAM certification, applicants must first become a member of AACAM and then register for the online course. Once registered, applicants will have access to all of the materials required for successful completion of the course. Upon successful completion of the course and passing of the final exam, applicants will receive their CCAM certification.

The cost for obtaining a CCAM certification varies depending on whether or not you are already an AACAM member. For non-members, there is an initial membership fee plus a fee for taking the online course. For existing members, there is only a fee for taking the online course. The total cost typically ranges from $400-$600 USD depending on your membership status.

5. Certified International Account Manager (CIAM)

Certified International Account Manager (CIAM) is a professional certification program designed to help account managers gain the knowledge and skills necessary to effectively manage international accounts. The CIAM program is administered by the Global Business Certification Institute (GBCI), an independent organization that provides certifications in various areas of global business.

The CIAM program consists of four modules: International Business, International Finance, International Marketing, and International Law. Each module consists of online coursework and a final exam. To receive the CIAM certification, candidates must successfully complete all four modules. The entire program typically takes three months to complete.

To become certified as an International Account Manager, individuals must first register with GBCI and pay the required registration fee ($200). Once registered, individuals can access the online course materials for each module and take the final exams when they are ready. Upon successful completion of all four modules, individuals will be awarded their CIAM certification.

The cost of the CIAM program varies depending on where you live and how you choose to take the coursework (online or in-person). Generally speaking, it costs around $2,000 for all four modules taken online or $3,000 for all four modules taken in-person.

6. Certified Risk Management Account Manager (CRMAM)

Certified Risk Management Account Manager (CRMAM) is a professional certification program designed to provide financial services professionals with the knowledge and skills necessary to manage risk effectively. This certification is offered by the Global Association of Risk Professionals (GARP). It is designed to help financial services professionals understand the complexities of risk management and develop the skills needed to identify, measure, monitor, and control risks in their organizations.

The CRMAM program consists of three parts: an online self-study course, an online exam, and a one-day workshop. The self-study course covers topics such as risk management concepts and principles, risk measurement techniques, portfolio management strategies, credit analysis methods, derivatives markets and instruments, enterprise risk management frameworks, and legal aspects of risk management. The exam consists of multiple choice questions that test knowledge gained from the self-study course. The one-day workshop focuses on applying knowledge gained from the self-study course in a practical setting.

The CRMAM program typically takes about six months to complete. After completing all three components of the program successfully, participants receive a certificate from GARP indicating that they have achieved Certified Risk Management Account Manager status.

The cost for participating in the CRMAM program varies depending on where you are located but generally ranges between $1,500-$2,000 USD.

7. Certified Digital Account Manager (CDAM)

Certified Digital Account Manager (CDAM) is a professional certification program designed to help digital marketing professionals demonstrate their expertise and knowledge in the field. The certification is offered by the Digital Marketing Institute, an international organization that provides industry-recognized certifications for digital marketers.

The CDAM certification covers topics such as digital strategy, social media marketing, search engine optimization (SEO), content marketing, email marketing, analytics and reporting, and more. It also includes modules on customer relationship management (CRM) systems and data-driven decision making. The program consists of four core modules: Digital Strategy & Planning; Content & Social Media; Search Engine Optimization; and Analytics & Reporting.

It typically takes three to six months to complete the CDAM program depending on the individual’s commitment to studying and learning the material. To get certified, individuals must pass an online exam with a minimum score of 70%.

The cost of the CDAM certification varies depending on where you take it. In general, it costs between $1,000-$2,000 USD for the full course including all materials and exams.

8. Certified Strategic Account Manager (CSAM)

Certified Strategic Account Manager (CSAM) is a professional certification program designed to recognize individuals who demonstrate excellence in managing and developing strategic accounts. The CSAM designation is awarded by the Strategic Account Management Association (SAMA), an international organization that promotes best practices in strategic account management.

The CSAM program consists of three components: pre-requisites, online coursework, and a final exam. To qualify for the CSAM program, applicants must have at least five years of experience in a sales or account management role, as well as a bachelor's degree from an accredited college or university.

The online coursework consists of seven modules that cover topics such as customer relationship management, pricing strategies, and negotiation techniques. The coursework can be completed at your own pace and typically takes about six months to complete.

Once the coursework is finished, applicants must pass a final exam to earn their CSAM designation. The exam consists of multiple choice questions and case studies that test applicants’ knowledge of strategic account management principles and best practices.

The cost for the CSAM program varies depending on whether you are an individual or part of an organization. For individuals, the cost is $1,495 USD plus taxes; for organizations, it is $2,995 USD plus taxes.

9. Certified Global Account Manager (CGAM)

Certified Global Account Manager (CGAM) is a professional certification program designed to provide individuals with the knowledge and skills needed to become successful global account managers. It is offered by the Association of International Certified Professional Accountants (AICPA). The CGAM certification program consists of two parts: a comprehensive online course and an on-site assessment.

The online course covers topics such as international accounting principles, financial reporting, taxation, risk management, business strategy, customer service, and communication. It also provides an introduction to global account management processes and techniques. The course takes approximately four months to complete.

The on-site assessment requires applicants to demonstrate their knowledge and skills in the areas of global account management through a series of practical exercises. This includes developing strategies for managing accounts across different countries, understanding cultural differences in customer service approaches, and resolving conflicts between customers from different countries. The assessment takes approximately two days to complete.

The cost of the CGAM certification program varies depending on the country where it is taken. In most cases, it costs around $3,000 USD for both the online course and the on-site assessment.

10. Certified Sales and Marketing Account Manager (CSMAM)

Certified Sales and Marketing Account Manager (CSMAM) is a professional certification that provides an individual with the knowledge and skills necessary to manage sales and marketing accounts. The certification is designed to help professionals gain an understanding of the fundamentals of sales and marketing account management, including customer segmentation, pricing strategies, lead generation, negotiation techniques, and more.

The CSMAM certification program is offered by the American Marketing Association (AMA). It consists of two courses: one on sales and marketing fundamentals, and another on account management. Each course takes approximately 20 hours to complete.

To get certified as a CSMAM, you must first complete both courses. After completing the courses, you will be required to take an exam that covers the material from both courses. Passing this exam will certify you as a CSMAM.

The cost for the CSMAM certification program varies depending on your membership status with AMA. If you are not a member of AMA, then the cost for both courses is $1,200 USD. However, if you are a member of AMA then the cost for both courses is $900 USD.

11. Certified Public Relations and Advertising Account Manager (CPRAAM).

Certified Public Relations and Advertising Account Manager (CPRAAM) is a professional certification program offered by the Public Relations Society of America (PRSA). The CPRAAM credential is designed to recognize public relations and advertising professionals who have demonstrated expertise in managing accounts, developing strategies, and executing campaigns.

The CPRAAM certification requires applicants to pass an exam that tests their knowledge of public relations and advertising principles, best practices, and techniques. The exam consists of 150 multiple-choice questions covering topics such as media relations, crisis communications, digital marketing, research & analytics, budgeting & planning, and more.

The exam takes approximately three hours to complete. Applicants must have at least five years of experience in the field to be eligible for the exam.

The cost of the CPRAAM certification is $395 for PRSA members or $495 for non-members. This fee includes the application fee and the cost of the exam.

Do You Really Need a Commercial Account Manager Certificate?

The answer to this question depends on the individual. For some, a commercial account manager certificate may be necessary in order to advance their career or gain access to certain job opportunities. For others, the certificate may not be necessary but could still offer advantages such as improved knowledge and skills that could help them become more successful in their current role or when seeking new employment.

For those who want to pursue a career in commercial account management, having a certificate is often required by employers. Knowledge of financial principles and regulations is essential for any account manager, and the certificate can provide evidence of an individual's understanding of these topics. It also demonstrates that the individual has received formal training and has a commitment to learning about the field. This can make them stand out from other applicants who don't have a certificate.

Having a commercial account manager certificate can also provide an edge when competing for promotions or managerial positions within companies. Many employers are looking for individuals with specialized skills and knowledge that come with certification, so having one can give you an advantage over other candidates. The certificate also shows that you are dedicated to your work and willing to invest time into continuing education in order to stay up-to-date on industry trends and practices.

Ultimately, whether or not someone needs a commercial account manager certificate will depend on their specific goals and job requirements. If they are looking for promotions or managerial positions within companies, then having the certification could be beneficial. On the other hand, if they are content with their current position or do not have plans to pursue higher-level roles then it may not be necessary.

Related: Commercial Account Manager Resume Examples

FAQs About Commercial Account Manager Certifications

1. What are the requirements to become a Commercial Account Manager?

Answer: The specific requirements for becoming a Commercial Account Manager vary depending on the employer and type of certification desired, but generally include a combination of education, experience, and certifications. Generally speaking, employers look for candidates who have at least a bachelor’s degree in business or related field and at least two years of relevant work experience.

2. What types of certifications are available for Commercial Account Managers?

Answer: There are several certifications available for Commercial Account Managers, including Certified Professional Accounts Manager (CPAM), Certified Accounts Management Professional (CAMP), Certified Business Accounts Manager (CBAM), and Certified Public Accounting Manager (CPAM).

3. How long does it take to get certified as a Commercial Account Manager?

Answer: The length of time required to obtain certification depends on the type of certification chosen, but typically ranges from six months to one year. Additionally, many employers require applicants to pass an exam or complete certain prerequisites before they can be certified.

4. How much does it cost to get certified as a Commercial Account Manager?

Answer: The cost of certification varies depending on the type of certification chosen and other factors such as study materials or exam fees. Generally speaking, costs range from $500-$2,000 USD depending on the type of certification desired.

5. Are there any online courses available for Commercial Account Managers?

Answer: Yes! Many organizations offer online courses that provide training in topics such as financial accounting principles, customer service skills, risk management strategies, and more. These courses can help individuals prepare for their commercial account manager certification exams as well as gain valuable knowledge and skills needed in the profession.

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Brenna Goyette

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Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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