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What does a Care Manager do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A care manager is a professional who helps people navigate the health care system. They work with patients and families to understand their health care options, connect them with resources, and coordinate care.

Care Manager job duties include:

  • Coordinating care for patients with chronic conditions
  • Serving as a liaison between patients and health care providers
  • Creating and implementing care plans
  • Monitoring patients’ progress and modifying care plans as needed
  • Arranging for home health services, durable medical equipment, and other services
  • Providing patient education
  • Facilitating communication among the patient’s family, caregivers, and health care team
  • Advocating for the patient
  • Coordinating discharge planning
  • Providing emotional support to patients and families

Care Manager Job Requirements

A care manager is a professional who helps coordinate and oversee the delivery of health care services. They work with patients, families, and health care providers to ensure that everyone is on the same page and that the patient is receiving the best possible care. A care manager typically has a bachelor's degree in a health-related field, although some jobs may require a master's degree or higher. In addition, many states require care managers to be licensed or certified. Finally, most care managers have several years of experience working in the health care field before moving into this role.

Care Manager Skills

  • Patience
  • Empathy
  • Communication
  • Listening
  • Organization
  • Multi-tasking
  • Flexibility
  • Problem-solving
  • Decision-making
  • Stress management
  • Time management

Related: Top Care Manager Skills: Definition and Examples

How to become a Care Manager

A care manager is a professional who helps to coordinate and oversee the care of patients with chronic health conditions. They work with patients and their families to develop a plan of care that meets the patient’s needs and ensures that they receive the best possible care.

Becoming a care manager requires completing a bachelor’s degree in health administration or a related field. Many care managers also have a master’s degree in health administration or a related field. In addition, care managers must obtain certification from the American Nurses Association or the American Association of Nurse Practitioners.

Once you have completed your education and obtained certification, you will need to find a job working as a care manager. Many hospitals, clinics, and other healthcare facilities have positions for care managers. You can also find jobs working as a care manager for home health agencies, hospice organizations, and insurance companies.

Working as a care manager is a demanding but rewarding career. You will help patients navigate the complex healthcare system and ensure that they receive the best possible care.

Related: Care Manager Resume Example

Related: Care Manager Interview Questions (With Example Answers)

Editorial staff

Photo of Brenna Goyette, Editor

Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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