What does a Patient Care Manager do?

Learn all about Patient Care Manager duties, skills and much more. Get expert advice on how to become a Patient Care Manager.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A patient care manager is responsible for the overall care of patients in a hospital or other healthcare setting. They coordinate with doctors and other staff to ensure that patients receive the best possible care and treatment.

Patient Care Manager job duties include:

  • Establishing and maintaining relationships with patients, families, and other members of the healthcare team
  • Assessing patient needs and developing care plans to meet those needs
  • Coordinating patient care across all disciplines and settings
  • Monitoring patient progress and outcomes
  • Advocating for patients and families
  • Facilitating communication between patients, families, and the healthcare team
  • Providing emotional support to patients and families
  • Coordinating discharge planning and follow-up care
  • Serving as a resource for patients, families, and staff

Patient Care Manager Job Requirements

A Patient Care Manager typically has a bachelor's degree in nursing, although some employers may require a master's degree. Certification as a nurse manager is also often required. Previous experience working as a registered nurse is also necessary. Strong communication, organizational, and leadership skills are essential for this role.

Patient Care Manager Skills

  • Patient care
  • Supervising
  • Scheduling
  • Hiring and training staff
  • Budgeting
  • Inventory management
  • Quality assurance
  • Record keeping
  • Safety and infection control
  • Customer service
  • Communication

Related: Top Patient Care Manager Skills: Definition and Examples

How to become a Patient Care Manager

The role of a Patient Care Manager is to ensure that patients receive high-quality care. They are responsible for coordinating patient care services and supervising a team of health care professionals. To become a Patient Care Manager, one must have a minimum of a bachelor’s degree in health administration or a related field. In addition, they must have several years of experience working in the health care industry. Strong leadership and communication skills are essential for this position.

As the Patient Care Manager, you will be responsible for developing and implementing patient care plans. You will also be responsible for monitoring patient progress and coordinating care with other health care professionals. You will need to be able to effectively communicate with patients and their families to ensure that they understand their treatment plan and are comfortable with the care they are receiving. It is important that you are able to build trust and rapport with your patients.

To be successful in this role, you must be an effective leader and have excellent communication and organizational skills. You must be able to work well under pressure and be able to make quick decisions. You must also have a strong commitment to providing high-quality patient care.

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