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What does a Business Operations Manager do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A business operations manager is responsible for the daily operations of a company. They oversee the employees and make sure that the company is running smoothly. They also develop strategies to improve efficiency and profitability.

Business Operations Manager job duties include:

  • Overseeing daily operations of the business
  • Developing and implementing strategies to improve efficiency and productivity
  • Managing budgets and financial planning
  • Overseeing inventory levels and procurement
  • Supervising staff and managing employee relations
  • Monitoring compliance with company policies and procedures
  • Dealing with customer enquiries and complaints
  • Identifying new business opportunities
  • Generating reports on performance metrics
  • Liaising with other managers to ensure smooth operation of the business

Business Operations Manager Job Requirements

A Business Operations Manager typically needs a bachelor's degree in business administration or a related field. Some employers may prefer candidates who have a master's degree in business administration (MBA). Many Business Operations Managers have several years of experience in another business-related role before being promoted to manager. Certification is not typically required, but can be helpful.

Business Operations Manager Skills

  • Business Operations
  • Management
  • Business Strategy
  • Organizational Design
  • Process Improvement
  • Change Management
  • Project Management
  • Resource Management
  • Budgeting and Forecasting
  • Financial Analysis
  • Business Planning
  • Operational Excellence

Related: Top Business Operations Manager Skills: Definition and Examples

How to become a Business Operations Manager

There are a few key steps to becoming a business operations manager. Firstly, it is important to get a relevant degree in business administration or management. Secondly, it is helpful to gain experience in a related field such as project management, marketing, or sales. Thirdly, it is essential to develop strong leadership skills and be able to effectively manage people and resources. Finally, it is beneficial to be well-versed in technology and have experience with data analysis and process improvement.

With the right education and experience, anyone can become a business operations manager. However, it takes more than just technical skills to be successful in this role. Business operations managers must be able to lead and motivate teams, handle multiple projects simultaneously, and make decisions quickly under pressure. They must also be excellent communicators and have strong interpersonal skills. If you have the drive and determination to succeed, along with the necessary skills and experience, then you could have a successful career as a business operations manager.

Related: Business Operations Manager Resume Example

Related: Business Operations Manager Interview Questions (With Example Answers)

Editorial staff

Photo of Brenna Goyette, Editor

Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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