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What does a Business Operations Specialist do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A business operations specialist is responsible for the daily operations of a business. They may oversee employees, manage finances, and handle customer service.

Business Operations Specialist job duties include:

  • Overseeing daily operations of the business
  • Managing employees and delegating tasks
  • Monitoring inventory levels and ordering new supplies as needed
  • Processing customer orders and payments
  • Handling customer inquiries and complaints
  • Maintaining financial records
  • Developing and implementing marketing strategies
  • Planning and coordinating promotional events
  • Creating and maintaining business websites

Business Operations Specialist Job Requirements

A Business Operations Specialist typically needs a bachelor's degree in business administration, although some employers may prefer a master's degree. Many Business Operations Specialists have certification from the American Production and Inventory Control Society (APICS). Employers also prefer candidates with at least five years of experience in operations management or a related field.

Business Operations Specialist Skills

  • Business operations
  • Business analysis
  • Business process improvement
  • Project management
  • Change management
  • Process improvement
  • Six Sigma
  • Lean Manufacturing
  • Kaizen
  • Value stream mapping
  • Process mapping
  • Business process reengineering

Related: Top Business Operations Specialist Skills: Definition and Examples

How to become a Business Operations Specialist

A Business Operations Specialist is responsible for the day-to-day operations of a business. They ensure that the business runs smoothly and efficiently. They may be responsible for managing staff, overseeing finances, and coordinating with other departments within the company.

If you are interested in becoming a Business Operations Specialist, there are a few things you can do to increase your chances of success. First, get a degree in business administration or a related field. This will give you the knowledge and skills you need to be successful in this role. Second, gain experience working in an office environment. This will help you understand the inner workings of a business and how to keep it running smoothly. Finally, be detail-oriented and organized. This is essential for managing the many moving parts of a business.

With the right education and experience, you can become a successful Business Operations Specialist.

Related: Business Operations Specialist Resume Example

Related: Business Operations Specialist Interview Questions (With Example Answers)

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Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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