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What does a Business Office Assistant do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 4 min read

A business office assistant typically provides clerical support to an office. This may include answering phones, greeting customers or clients, handling correspondence, maintaining records, and scheduling appointments.

Business Office Assistant job duties include:

  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Greet visitors and direct them to the appropriate persons or services.
  • Write business letters, prepare business documents, and perform general office duties.
  • Order office supplies and maintain inventory of stock.
  • Open, sort, and distribute incoming correspondence, including faxes and email.
  • Perform clerical duties such as filing and photocopying.
  • Research and compile data from a variety of sources.
  • Prepare reports, presentations, memoranda, proposals, and correspondence.
  • Schedule appointments and maintain calendars for managers or supervisors.

Business Office Assistant Job Requirements

Most employers prefer to hire candidates who have at least an Associate’s degree in business or a related field. However, some jobs may only require a high school diploma or equivalent. Certification is not typically required, but completing a postsecondary business program can give candidates a competitive edge. Business office assistants typically need at least one year of experience working in an office environment. Strong computer skills, including proficiency in Microsoft Office Suite, are also necessary.

Business Office Assistant Skills

  • Organization
  • Time management
  • Communication
  • Customer service
  • Data entry
  • Filing
  • Scheduling
  • Multi-tasking
  • Microsoft Office
  • Google Docs
  • QuickBooks

Related: Top Business Office Assistant Skills: Definition and Examples

How to become a Business Office Assistant

A business office assistant is a key member of any office team, providing essential support to the businesses operations. As a business office assistant, you will be responsible for a range of administrative tasks, including managing schedules, preparing documents and correspondence, handling customer inquiries, and maintaining office records. To be successful in this role, you will need to be organized, detail-oriented, and able to work independently. If you are interested in becoming a business office assistant, here are a few tips to get you started:

1. Develop strong administrative skills. Business office assistants need to be able to handle a variety of tasks simultaneously while maintaining accuracy and attention to detail. hone your administrative skills by taking on additional responsibilities at work or through volunteering opportunities.

2. Build your computer skills. In today’s business world, computer proficiency is essential. If you are not already comfortable using basic computer applications such as word processing and spreadsheets, take some time to learn these skills. There are many online tutorials and resources available to help you get up to speed quickly.

3. Stay organized and efficient. As a business office assistant, you will be responsible for managing multiple tasks and deadlines. Stay on top of your workload by developing strong organizational skills and efficient work habits. This will help you keep the office running smoothly while meeting the needs of your boss and co-workers.

4. Enhance your communication skills. Effective communication is critical in any business setting. As a business office assistant, you will need to be able to communicate effectively with customers, vendors, and other members of the team. If you feel your communication skills could use some improvement, consider taking a class or workshop on effective business communication.

5. Be flexible and adaptable. The ability to adapt to change is an important skill for any business professional. Things can change quickly in an office environment, so it’s important that you are able to roll with the punches and adjust accordingly. If you are someone who thrives on change, becoming a business office assistant may be the perfect career for you!

Related: Business Office Assistant Resume Example

Related: Business Office Assistant Interview Questions (With Example Answers)

Editorial staff

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Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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