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What does a Box Office Manager do?

Photo of Brenna Goyette
Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A Box Office Manager is responsible for the financial operations of a movie theater. They collect ticket sales, manage employee scheduling, and reconcile daily receipts.

Box Office Manager job duties include:

  • Overseeing all aspects of box office ticketing operations for an event or venue
  • Hiring, training, and supervising box office staff
  • Setting ticket prices and managing ticket sales
  • Creating and implementing marketing and promotional campaigns to boost ticket sales
  • Managing box office finances and budgeting
  • Dealing with customer inquiries and complaints
  • Coordinating with other event staff on box office procedures and protocols
  • Ensuring the box office runs smoothly and efficiently on event days
  • Generating reports on ticket sales and attendance

Box Office Manager Job Requirements

A Box Office Manager is responsible for the overall operations of a movie theater's box office. They must have excellent customer service skills and be able to handle large amounts of money. A high school diploma is typically required, and some employers may prefer candidates who have completed a postsecondary degree or certificate program in business administration or a related field. Previous experience working in a box office or managing a team of customer service representatives is also beneficial.

Box Office Manager Skills

  • Box office
  • Ticketing
  • Concessions
  • Ushering
  • Crowd control
  • Security
  • First aid
  • Event management
  • Customer service
  • Cash handling
  • Point of sale (POS)

Related: Top Box Office Manager Skills: Definition and Examples

How to become a Box Office Manager

The box office manager is responsible for the financial success of a movie. They work with the studio and the theater owners to ensure that tickets are sold and that the movie is shown at a time when people will want to see it. They also work with the marketing team to ensure that the movie is advertised properly.

To become a box office manager, you will need to have a bachelor's degree in business or a related field. You will also need to have experience working in the movie industry, preferably in a position that deals with finances.

Related: Box Office Manager Resume Example

Related: Box Office Manager Interview Questions (With Example Answers)

Editorial staff

Photo of Brenna Goyette, Editor

Editor

Brenna Goyette

Expert Verified

Brenna is a certified professional resume writer, career expert, and the content manager of the ResumeCat team. She has a background in corporate recruiting and human resources and has been writing resumes for over 10 years. Brenna has experience in recruiting for tech, finance, and marketing roles and has a passion for helping people find their dream jobs. She creates expert resources to help job seekers write the best resumes and cover letters, land the job, and succeed in the workplace.

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