What does a Billing Manager do?
Published 3 min read
A billing manager is responsible for the financial management of a company's billing department. This includes overseeing the billing staff, developing and implementing billing procedures, and ensuring that customer invoices are accurate and timely. The billing manager may also be responsible for managing accounts receivable and collections.
Billing Manager job duties include:
- Overseeing and managing the billing department
- Ensuring that all invoices are accurate and sent out in a timely manner
- Resolving any billing or invoicing issues
- Liaising with other departments to ensure that all relevant information is captured for billing purposes
- Managing and developing staff within the department
- Implementing new systems and processes to improve efficiency
- Analysing data and producing reports on billing activity
- Monitoring expenditure and working to reduce costs where possible
- Negotiating payment terms with customers
Billing Manager Job Requirements
Billing Managers typically need at least a bachelor's degree in accounting, finance, or business administration. Many employers also require certification, such as a Certified Public Accountant (CPA) or Certified Management Accountant (CMA). Billing Managers usually have several years of experience working in accounting or finance.
Billing Manager Skills
- Billing
- Invoicing
- Accounts Receivable
- Accounts Payable
- Collections
- Payments
- Credit
- Debit
- Financial Reporting
- Reconciliations
- Taxes
- Auditing
Related: Top Billing Manager Skills: Definition and Examples
How to become a Billing Manager
The first step to becoming a billing manager is to have experience working in billing. This could include working as a biller, collections specialist, or customer service representative in a hospital, physician’s office, or other healthcare setting. It is important to have a strong understanding of medical billing and coding, as well as the insurance reimbursement process.
Once you have gained some experience in medical billing, you can then start to look for positions that are labeled as “billing manager.” To be a successful candidate for these positions, you will need to demonstrate your leadership ability, as well as your knowledge of the billing process. In some cases, a bachelor’s degree may be required or preferred.
As a billing manager, you will be responsible for overseeing the work of the billers in your department. This will include ensuring that claims are filed correctly and in a timely manner, monitoring account receivables, and resolving any customer complaints. You will also need to keep up with changes in insurance reimbursement policies and regulations, as well as updates to the medical coding system.
Related: Billing Manager Resume Example
Related: Billing Manager Interview Questions (With Example Answers)