What does a Billing Coordinator do?

Learn all about Billing Coordinator duties, skills and much more. Get expert advice on how to become a Billing Coordinator.

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Brenna Goyette
Certified Professional Resume Writer, Career Expert

Published 3 min read

A billing coordinator is responsible for ensuring that invoices are sent out to customers in a timely manner and that payments are collected. They may also be responsible for preparing reports on the financial activity of the company.

Billing Coordinator job duties include:

  • Maintaining records of invoices and payments
  • Issuing invoices to customers and external partners
  • Tracking payments and following up on outstanding invoices
  • Reconciling accounts receivable records with bank statements
  • Assisting with month-end close procedures
  • Generating reports on receivables and collections
  • Coordinating with other departments to resolve billing discrepancies
  • Providing customer service related to billing inquiries
  • Updating billing software and processes as needed
  • Training new employees on billing procedures

Billing Coordinator Job Requirements

A billing coordinator typically needs at least an associate's degree in accounting or a related field, although some jobs may only require a high school diploma or equivalent. Many employers also prefer candidates who have experience working in accounting or bookkeeping. Some jobs may also require certification from a professional organization, such as the American Institute of Professional Bookkeepers.

Billing Coordinator Skills

  • Billing
  • Invoicing
  • Accounts Receivable
  • Collections
  • Payments
  • Customer Service
  • Data Entry
  • Attention to Detail
  • Accuracy
  • Organization
  • Time Management

Related: Top Billing Coordinator Skills: Definition and Examples

How to become a Billing Coordinator

The first step to becoming a billing coordinator is to have a high school diploma or equivalent. Many billing coordinators have some postsecondary education, such as an associate’s degree in medical billing and coding.

Next, you will need to complete on-the-job training, which will teach you the specific software and processes used by the company you work for. Once you have completed your training, you will be responsible for creating invoices and ensuring that they are sent to the correct insurance companies. You will also need to follow up with insurance companies to ensure that payments are received in a timely manner.

In order to be successful in this role, it is important to be detail-oriented and organized. You should also have good communication skills, as you will be dealing with both patients and insurance companies on a daily basis.

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